ka87 Posted April 15, 2013 Share Posted April 15, 2013 Hi, I filed a case on http://www.corsair.com/support/ (ticket #5820202) , where somebody from your tech crew said that I should file a ticket on http://corsair.force.com/ . (Ticket #6003315). There is no response to this ticket from 4/8/2013. I have a pitching sound coming out from the pump, and I would ask for a set of PWM fans. Please help me. Thank you in advance Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 15, 2013 Corsair Employees Share Posted April 15, 2013 What happens if you plug the fans into the MB do you still hear the sound? Link to comment Share on other sites More sharing options...
ka87 Posted April 15, 2013 Author Share Posted April 15, 2013 What happens if you plug the fans into the MB do you still hear the sound? No, only when fans are connected to the pump. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 15, 2013 Corsair Employees Share Posted April 15, 2013 The fans have been shipped to you so you should get them in the next 3-7 days Link to comment Share on other sites More sharing options...
ka87 Posted April 15, 2013 Author Share Posted April 15, 2013 I got an email regarding my RMA has been processed, and I should send this product (H100i) back to Corsair. Should I do this? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 15, 2013 Corsair Employees Share Posted April 15, 2013 NO DO NOT send anything we will send you a new set of fans. Link to comment Share on other sites More sharing options...
ka87 Posted April 15, 2013 Author Share Posted April 15, 2013 Ok, thank you. Link to comment Share on other sites More sharing options...
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