Safado Posted April 14, 2013 Share Posted April 14, 2013 Hello there guys, Got the Airflow pro+the corsair platinum 2133 installed. After some issues with BSOD, I was able to run the cpu at 4.4 and the memory at 2133, no problems so far. My issues comes with the corsair Link, I have installed the black cables to the airflow pro and the other end to the RAM itself, then I noticed a white connector on the airflow pro, which I believe it's the connectors that goes to connected to the commander unit, I did connect the cable to the commander, boot into windows but Im unable to see any device related to the ram, the cooling and lightning mode does show up. As per this manual, there is no indication of the corsair link, but as you can see, there is the little white connector. http://www.corsair.com/media/cms/man...irflow_Pro.pdf In which order you need to connect the black cables onto the airflow pro? From Left to right or viceversa? Atm it's connected from the far right to the left (there are six connectors in total, 1 behind another) Since I have 4 sticks of RAM , I installed them like this: Right: 1 and 2 (One behind another) Middle: 1 and 2 (One behind another) Left: Empty- There are no connectors on the far left at all, but the other 4 remaining are occupied. Finally, Im using the latest FW for the commander and the Corsair Link software I believe it's the 2.3 Can someone Help me?? Thanks a lot!! Here are 2 photos of how I connected the white port, which I believe it's that one that needs to go to the commander, however, not to sure if the cable it's connected in the right way. Tried connecting the cables as it looks on the photo and also the other way around, still not showing up at the corsair Link dashboard. http://tinypic.com/r/984lzm/6 http://tinypic.com/r/dm34p3/6 Link to comment Share on other sites More sharing options...
Toasted Posted April 14, 2013 Share Posted April 14, 2013 Try an older version of the software and see if its detected. Link to comment Share on other sites More sharing options...
Safado Posted April 14, 2013 Author Share Posted April 14, 2013 Try an older version of the software and see if its detected. Which version you reckon I should use? Have you seen the photos I've uploaded? Is the corsair link cable connected properly or is the other way around? Thanks! Edit: I'm considering in getting rid of the corsair dashboard 2.3 and use just the 2.2 I think. So far, I keep getting the 760i when I have the 860i... and I dont seem to get the Airflow pro working properly. Which is the best way to uninstall the Corsair Link software and Install an older version? Thanks guys Link to comment Share on other sites More sharing options...
Toasted Posted April 15, 2013 Share Posted April 15, 2013 Try 2.2.0 http://forum.corsair.com/v3/showthread.php?t=111405 The plug should only go in one way. Uninstall the current version via Control Panel Delete any remaining files from C:\Program Files(x86)\Corsair\CorsairLINK2 and the profiles folder, sierra2_ui.cfg, sierra2_ui and tempmap.dat in %Appdata%\Corsair Install LINK 2.2.0 and restart if necessary. Link to comment Share on other sites More sharing options...
Safado Posted April 15, 2013 Author Share Posted April 15, 2013 Try 2.2.0 http://forum.corsair.com/v3/showthread.php?t=111405 The plug should only go in one way. Uninstall the current version via Control Panel Delete any remaining files from C:\Program Files(x86)\Corsair\CorsairLINK2 and the profiles folder, sierra2_ui.cfg, sierra2_ui and tempmap.dat in %Appdata%\Corsair Install LINK 2.2.0 and restart if necessary. Which way the plug needs to go then?? Were you able to see the pictures I've uploaded? In regards of the current version of corsair Dashboard, Will try the 2.2.0 So far, I have got this issues: I cant see the ram or any indication of the airflow pro at all It only shows as a 760i, when in fact I have got a 860i!! Corsair, You need to get your @#! together! Link to comment Share on other sites More sharing options...
Toasted Posted April 16, 2013 Share Posted April 16, 2013 The pictures you attach show that they are plugged in correctly. Link to comment Share on other sites More sharing options...
Safado Posted April 16, 2013 Author Share Posted April 16, 2013 The pictures you attach show that they are plugged in correctly. So, you are saying that are plugged correctly right? When I first install the airflow pro, I connect the corsair link as per the picture, but not to mention that I could not see anything related in the corsair dasboard. What It could have been? Link to comment Share on other sites More sharing options...
Toasted Posted April 16, 2013 Share Posted April 16, 2013 Just making sure you are using this cable from the accessory kit? http://www.corsair.com/en/corsair-link/corsair-link-kits/corsair-link-accessory-cable-kit.html Link to comment Share on other sites More sharing options...
Safado Posted April 16, 2013 Author Share Posted April 16, 2013 Just making sure you are using this cable from the accessory kit? http://www.corsair.com/en/corsair-link/corsair-link-kits/corsair-link-accessory-cable-kit.html Yes! I'm using one the corsair link cables that came with my Commander Unit! Is there any sequence of how to connect the cables from the ram to the airflow pro at all?? Link to comment Share on other sites More sharing options...
Toasted Posted April 16, 2013 Share Posted April 16, 2013 The white port should be the one that connects to the Commander unit. Have you tried a different port on the Commander Unit? Link to comment Share on other sites More sharing options...
Safado Posted April 16, 2013 Author Share Posted April 16, 2013 The white port should be the one that connects to the Commander unit. Have you tried a different port on the Commander Unit? yes, the white port goes connected to the commander, will try another port. Also, do you confirm that the cable is connected in the right position into thw white port?? Link to comment Share on other sites More sharing options...
VeJLEXDK Posted April 17, 2013 Share Posted April 17, 2013 once you try another port and if that still does not work, it may need to be rma'ed. Call corsair Tech support and let them know you issue. If you just recently bought the item ask for a prepaid label and refence your purchase invoice ID. same goes for the cammander, if the commander has a broken port RMA that, but if you have not just bought that then DO NOT request a prepaid label. thanks Link to comment Share on other sites More sharing options...
Safado Posted April 17, 2013 Author Share Posted April 17, 2013 once you try another port and if that still does not work, it may need to be rma'ed. Call corsair Tech support and let them know you issue. If you just recently bought the item ask for a prepaid label and refence your purchase invoice ID. same goes for the cammander, if the commander has a broken port RMA that, but if you have not just bought that then DO NOT request a prepaid label. thanks Will do the following: Check the cable that goes connected from the white port to the commander Change commander port(I was using port#4) uninstall the corsair dasboard 2.4 and install the 2.2 erase the corsair folder from windows and everything related to it If still not showing the corsair link, should RMA it? Link to comment Share on other sites More sharing options...
endergx Posted April 24, 2013 Share Posted April 24, 2013 i'm having the same problem here. link doesn't show any of my dominator platinum 2133 16gb kit connected to my (2) airflow pro's.i'm using the newest version of the software. everything else seems to be functioning correctly. and by everything i mean: h100i with (2) sp120's (2) airflow ram coolers ax1200i (7) af120's (2) link cooling kits (1) link lighting kit Link to comment Share on other sites More sharing options...
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