ccaution Posted April 12, 2013 Share Posted April 12, 2013 Hello everyone, my faithful Hydro H100 seems dead. It's pluged in but the tempratures are skyrocketing and I can't feel any vibrations from the pump any more, so I think that it's the pump that malfuctioned in some way. I cheched the molex thoroughly. But the worst part is going to our storage room to find the H100's box (in which I kept the stock fans and the reciept) only to find out the door was left open for months and among a lot of things missing (my beloved first snowboard for crying out loud) the H100's box is gone, too :/ So to spare you the drama, I don't have the original box, nor the fans, but I don't care RMAimg my Enermax fans with the Hydro, or RMA the unit without the fans and receive another unit without fans or something... Is that an option? I have every mounting bit and screws and I can ship the unit safely in another strong box. Help me out please, and if you see a b@stard with a nice snowboard and two corsair fans, give me a hola :laughing: Link to comment Share on other sites More sharing options...
peanutz94 Posted April 12, 2013 Share Posted April 12, 2013 The box is no big deal, you can use any box you want as long as it's packaged well. I'm not sure what to tell you about the fans , or if they will require them to be sent along with it or not. Generally they do, but just use the link on the left to get your RMA started and explain the situation to them. See what comes of it. Link to comment Share on other sites More sharing options...
ccaution Posted April 12, 2013 Author Share Posted April 12, 2013 Thanks for the answer, I'll look into it ASAP. I hope I don't end up with an expensive paperweight due to the fans... :(: Any other opinions/info are wellcomed. Link to comment Share on other sites More sharing options...
ccaution Posted April 12, 2013 Author Share Posted April 12, 2013 I've filled the "Ask a question" section, in the RMA Request link, so I guess it's waiting time, now. Thanks for the help so far :) Link to comment Share on other sites More sharing options...
wemdee Posted April 12, 2013 Share Posted April 12, 2013 As far as the box goes, you could do an advance RMA with a credit card. Then send the bad one back in the new box. My guess is that they won't care about the fans since Corsair doesn't make the h100 anymore. You will get a h100i under the RMA. But I don't work for Corsair, so take it with a grain of salt. :) You might want to just call them. Link to comment Share on other sites More sharing options...
ccaution Posted April 12, 2013 Author Share Posted April 12, 2013 ^ that would be lovely. I hope I get an answer for the fans too, so to get things moving by the next week. It's a pity the stupid thing died - it was a silent unit (no noises & such) and it still looks painfully new. Not even fingerprints on it :/ Link to comment Share on other sites More sharing options...
ccaution Posted April 24, 2013 Author Share Posted April 24, 2013 I just installed my replacement unit, everything is nice and cool again :) Thanks RMA Dept & RMA GUY for you help & support, keep up the good work Corsair, support matters ;) Link to comment Share on other sites More sharing options...
wemdee Posted April 24, 2013 Share Posted April 24, 2013 Glad to hear you are back up. :) Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.