Lukard Posted April 10, 2013 Share Posted April 10, 2013 Hello guys. I just got my 1200i, it is great to build with, passes self-test (green light), but I am very disappointed. 1. While PC is on, the psu does high pitch noise (electric buzz), it gets worse under load, and I don't have this problem with another cheap 750W psu, so it is the source of noise. 2. The fan is off (due to low load), but every fixed number of seconds it clicks. In my low noise system it is very bad. I read on the forums that these problems are common, and it doesn't feel like premium level power supply at all. I have posted this problem to support, no answer yet. Ticket #6003314 Link to comment Share on other sites More sharing options...
Lukard Posted April 12, 2013 Author Share Posted April 12, 2013 Still no answer to that. Support doesn't seem to work at all Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 15, 2013 Corsair Employees Share Posted April 15, 2013 Our Tech support team has just sent you a reply. Link to comment Share on other sites More sharing options...
Lukard Posted April 16, 2013 Author Share Posted April 16, 2013 Our Tech support team has just sent you a reply. Thanks for the reply, but your support just said that the replacement is possible if these sounds bother me, and I think that already was obvious. Didn't get any details. So, I want a replacement, but I have 2 concerns. 1. I want a cross-shipment to be able to use my PC, what do I have to do to get that? 2. Where do I need to send mu PSU? Do I have so send all cables with it? I am concerned about shipping cost from Moscow to Corsair. Then, how do I start the replacement process with all of the above considered? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 17, 2013 Corsair Employees Share Posted April 17, 2013 We can always arrange and advance RMA for you. Customer service will be sending you an update shortly regarding advance RMA. Yes, you will need to include the cables that originally came with your PSU. Link to comment Share on other sites More sharing options...
Lukard Posted April 23, 2013 Author Share Posted April 23, 2013 Thanks, but didn't get any update yet. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted April 27, 2013 Administrators Share Posted April 27, 2013 Were you able to get a hold of customer service for the advanced RMA? Link to comment Share on other sites More sharing options...
Lukard Posted April 27, 2013 Author Share Posted April 27, 2013 Were you able to get a hold of customer service for the advanced RMA? No, didn't hear anything from customer service, didn't get RMA. Link to comment Share on other sites More sharing options...
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