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Rma #5825996


c684

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Hi,

In the RMA form it is said that to avoid downtime, someone can return only the faulty module and not the whole set. I would like to know if it is possible in my case, as i don't have replacement ram.

Do i have to send the 2 modules or only the faulty one ?

 

Thanks

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Where did it say that? We'll need both sticks back so that we can replace them with a matching kit. We do have an advanced RMA option available where we send the replacements first. I just messaged you through the case number with advanced RMA instructions.
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