kurtisnet Posted April 9, 2013 Share Posted April 9, 2013 Hope RAMGUY could take a look at my request ticket I've submitted. I have a 600T white with side window and while cleaning the side panel with paper tissues and the usual glass cleaning solution, the plexiglass got many many fine small scratches. I would like to get just the plexiglass replacement shipped to my address in Singapore. I do not need the side panel nor the meshed side window replacement. Would it be possible for Corsair to do that for me? Kindly help me take a look at my ticket and let me know please. Thank you. Link to comment Share on other sites More sharing options...
helioNz4R Posted April 9, 2013 Share Posted April 9, 2013 Plexiglass will always scratch if you try to clean it with paper tissues or microfiber tissues. You cannot really prevent plexi from getting scratched while cleaning it. Dno if Corsair would replace it (personally, i doubt it) but it doesn't really matter since that's how plexi works and even if you get a new one you will scratch it again. The best thing you can do is replacing the plexiglass window with a regular glass window. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 9, 2013 Corsair Employees Share Posted April 9, 2013 I have sent a message to customer service for you to process your ticket ASAP. Link to comment Share on other sites More sharing options...
kurtisnet Posted April 9, 2013 Author Share Posted April 9, 2013 Thank you RAMGUY for your help. Really appreciate that Link to comment Share on other sites More sharing options...
kurtisnet Posted April 13, 2013 Author Share Posted April 13, 2013 Hi RAMGUY, it's me again :) I got an email saying that I'll receive a tracking number soon. I still have not received any number so far. Could you help me look into the matter again? Thanks :) Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 15, 2013 Corsair Employees Share Posted April 15, 2013 I am sorry about that I have sent our customer service message for you. Link to comment Share on other sites More sharing options...
kurtisnet Posted April 15, 2013 Author Share Posted April 15, 2013 Thanks again RAMGUY. You're always of great help :) Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 15, 2013 Corsair Employees Share Posted April 15, 2013 The part you requested was ordered on the 9th and should have shipped by now but it may be on back order. As soon as it is packaged a Tracking number will be emailed to you. I have sent a message to our parts department to check on this and follow up on it. Link to comment Share on other sites More sharing options...
kurtisnet Posted April 15, 2013 Author Share Posted April 15, 2013 Thanks again RAM GUY! Have a great day! :) Link to comment Share on other sites More sharing options...
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