Malustra Posted April 6, 2013 Share Posted April 6, 2013 Hey, I got an RMA number, because of high pitched buzzing noises, when playing games and starting the computer. Do I have to send the whole package with content, or just the power supply itself? Greets Link to comment Share on other sites More sharing options...
Synthohol Posted April 6, 2013 Share Posted April 6, 2013 it is required to send everything im afraid, cables too. have you tried everything in this post first? Link to comment Share on other sites More sharing options...
Malustra Posted April 6, 2013 Author Share Posted April 6, 2013 I tested it out, but there are still these crackling high pitched noises. It is not that loud, but you can clearly hear it, if you listen to it. The noise comes up, if the HDD is working. For example if I start a virus scan! Link to comment Share on other sites More sharing options...
Synthohol Posted April 6, 2013 Share Posted April 6, 2013 wanna try a different port on the PSU for the HDD or GPU?? (if you have any slots open) Link to comment Share on other sites More sharing options...
Malustra Posted April 6, 2013 Author Share Posted April 6, 2013 That doesn't worked. I tried different ports. Also I used the DVD drive power cable. I also switched the graphics cards cable, with no result. After the Windows start logo is gone, the noise starts. Also when starting the virus scan. So when the HDD is working. Link to comment Share on other sites More sharing options...
Synthohol Posted April 6, 2013 Share Posted April 6, 2013 OK, sorry to hear you have the noise. you can ask for an advanced RMA to get one sent to you first if you want so no downtime. Link to comment Share on other sites More sharing options...
Malustra Posted April 6, 2013 Author Share Posted April 6, 2013 Thanks for your help. If you like, I can show you the video, where you can hear it. What is the meaning of "advanced RMA" in comparison to a normal RMA ? Well one big problem is the high delivery fee to the netherlands. For an insured package to 5kg, I would have to pay 17€. :(: Link to comment Share on other sites More sharing options...
Synthohol Posted April 6, 2013 Share Posted April 6, 2013 OK, sorry to hear you have the noise. you can ask for an advanced RMA to get one sent to you first if you want so no downtime. you send yours back AFTER they send you a new one. Link to comment Share on other sites More sharing options...
Malustra Posted April 6, 2013 Author Share Posted April 6, 2013 I don't have a credit card. ::pirate:: The other problem is, that this is no solution for the high delivery fee's. 17€ for a package is not acceptable. :sigh!: Under those conditions, I won't buy any other corsair products. The long warranty is useless, if I have to pay tons of money to make use of it. :thinking: You know what I mean? If there is no other way, then I will sell the power supply as defective and buy a new one from another company, because every company I know, has a office in germany, too. But thanks anyway. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 15, 2013 Corsair Employees Share Posted April 15, 2013 Do you mind posting your case #? Link to comment Share on other sites More sharing options...
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