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Voyager Air losing connectivity via USB 3.0


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I just received my Voyager air 1TB yesterday from Amazon. I am trying to copy files to my voyager air using Freefilesync, and last night I probably had the drive lose connection to my computer at least 5 times(you would hear the USB sound like it disconnected and then reconnected) which would cause Freefilesync to stop copying files because of an error not able to connect to the drive. I moved it to another USB 3.0 port(which is connected to another controller on the motherboard) and I had the same thing happen again this morning. I am not sure if anyone else is having this issue, or I have a faulty Voyager Air device? Anyone's suggestions are appreciated. Thank you.
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