Aplastar Posted April 5, 2013 Share Posted April 5, 2013 I'd like to get an update on my new replacement fans for my H100i I made RMA request. Also my H100i didn't come with any fan mount Screws could you so add them? I am very upset as I can't use my new build until I get these fans and screws I have completed the RMA request form Your case number is 5744584 Link to comment Share on other sites More sharing options...
madmecca1975 Posted April 5, 2013 Share Posted April 5, 2013 You get screws with the fans Link to comment Share on other sites More sharing options...
peanutz94 Posted April 5, 2013 Share Posted April 5, 2013 Which screws? You should have received 8) 6/32 x 1.25mm long screws with the cooler. Link to comment Share on other sites More sharing options...
Aplastar Posted April 5, 2013 Author Share Posted April 5, 2013 I didn't receive any screws with my kit the only screws I got we're in the mounting kit which they are all for the CPU mounting Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 11, 2013 Corsair Employees Share Posted April 11, 2013 I have advised our customer service to send you the missing screws. You should get an update momentarily. Link to comment Share on other sites More sharing options...
Aplastar Posted April 16, 2013 Author Share Posted April 16, 2013 My RMA has not been updated yet that I know of I have been waiting patiently... I can wait any longer I need to install this >.< Link to comment Share on other sites More sharing options...
wytnyt Posted April 16, 2013 Share Posted April 16, 2013 My RMA has not been updated yet that I know of I have been waiting patiently... I can wait any longer I need to install this >.< reason i ask is ive done it like this you can go here and check on your order status https://corsair.secure.force.com/home/home.jsp look at recent items Link to comment Share on other sites More sharing options...
Aplastar Posted April 16, 2013 Author Share Posted April 16, 2013 My ticket doesn't show up when I login Link to comment Share on other sites More sharing options...
wytnyt Posted April 17, 2013 Share Posted April 17, 2013 once you sign in and go to customer support ,look on the left and if you have an order you will see a ''recent items,click on that if there is none youll need to call them. they are waiting on another shipment,the first one went fast. http://www.corsair.com/us/company/contact/ Link to comment Share on other sites More sharing options...
Aplastar Posted April 17, 2013 Author Share Posted April 17, 2013 Not very pleased... There is no update on my case #5744584 in regards to my PWM fans and screws that didn't not come with my corsair H100i. I have just tried calling tech support and all they could do is transfer me 3 times to different who didn't even pick up the phone... I could even leave a voice mail. I am very upset my computer has been out of service for over a month now because I just can't at least get these screws. anyone else have any other suggestions... Link to comment Share on other sites More sharing options...
Aplastar Posted April 25, 2013 Author Share Posted April 25, 2013 Seriously nothing? still..... Link to comment Share on other sites More sharing options...
neXen Posted April 26, 2013 Share Posted April 26, 2013 Seriously nothing? still..... You can buy some screws at your local hardware store you know... I am not defending Corsair support, but this is not the hardest problem to fix.... Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 1, 2013 Corsair Employees Share Posted May 1, 2013 Sorry for the delay. The case # that you have for some reason did not get transferred to the new system where it should have been automated. I've advised our customer service to send out the screws right away but like what neXen said, these screws are widely available from any local hardware store - that is always an option. Link to comment Share on other sites More sharing options...
Aplastar Posted May 2, 2013 Author Share Posted May 2, 2013 Thanks very much RAM GUY and I would also like to know if the PWM fans are included in the shipment? Link to comment Share on other sites More sharing options...
Mike63uk Posted May 2, 2013 Share Posted May 2, 2013 I raised RMA #5769443 for replacement H100i fans on 23rd March and have heard nothing, it seems to have disappeared from your system. Can you chase this up Thanks Mike Link to comment Share on other sites More sharing options...
drops206 Posted May 2, 2013 Share Posted May 2, 2013 Welcome. Trying to somehow report the damage H100 but I have a problem with that. Anyone reading this report? He worked at the AX750 very loud and now is finished. Nothing lights, fans do not spin, the pump is also dead. I do not want to assume a new topic so strapped under this. #6012114 Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted May 6, 2013 Corsair Employees Share Posted May 6, 2013 Aplastar - Looks like the screws were shipped and a separate shipment for the fan. Mike63UK - Just sent an email to customer service and I have made sure that they look into your request right away. Update will be provided shortly. drops206 - Looks like your request has already been approved. Link to comment Share on other sites More sharing options...
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