Andrea1989 Posted April 3, 2013 Share Posted April 3, 2013 hello guys i just the pc again with the h100i but the fans make noise a little odd first with the h100 I had absolutely Since I do not know English well can you help me to make a request for rma? while I've done: http://i.imgur.com/qvfVHeh.png http://i.imgur.com/PyMmjwZ.png I do not know if I was right then they said that I have to send the fan noise emitting back? help please Link to comment Share on other sites More sharing options...
Bryman Posted April 3, 2013 Share Posted April 3, 2013 if you have the old 3-pin fans and want the new PWM (4-pin) fans then you do NOT need to send the old fans back...they are giving them out to the people that still have the old 3-pin fans...ignore whatever it tells you about sending the old fans back Link to comment Share on other sites More sharing options...
peanutz94 Posted April 3, 2013 Share Posted April 3, 2013 Yup, ignore the automated email. You don't have to send them back , they will just ship you the new fan Link to comment Share on other sites More sharing options...
Andrea1989 Posted April 4, 2013 Author Share Posted April 4, 2013 thanks guys I understand perfectly now! So the procedure I did is right? I have to wait until they send me a e-mail? Thank you very much Link to comment Share on other sites More sharing options...
Bryman Posted April 4, 2013 Share Posted April 4, 2013 Yes send a ticket in explaining you need 4 pin PWM fans and they send you a link to RMA then fill it out but DO NOT send old parts back Link to comment Share on other sites More sharing options...
Andrea1989 Posted April 4, 2013 Author Share Posted April 4, 2013 Yes send a ticket in explaining you need 4 pin PWM fans and they send you a link to RMA then fill it out but DO NOT send old parts back perfect ... thank you aspect that I meet Link to comment Share on other sites More sharing options...
Andrea1989 Posted April 9, 2013 Author Share Posted April 9, 2013 guys I opened the Ticket 6002614 I have to wait until I respond? then not knowing English well I do not know if they understood I wrote that my h100i makes noise at low rpm ... understand for yourself what is the problem Link to comment Share on other sites More sharing options...
Bryman Posted April 9, 2013 Share Posted April 9, 2013 Just mention you need new PWM fans in the ticket and you have to fill out this form which takes a couple minutes Link to comment Share on other sites More sharing options...
Andrea1989 Posted April 9, 2013 Author Share Posted April 9, 2013 Just mention you need new PWM fans in the ticket and you have to fill out this form which takes a couple minutes yes yes I have compiled ...... where I also had to put the batch code dell'h100i Link to comment Share on other sites More sharing options...
hurricane28 Posted April 9, 2013 Share Posted April 9, 2013 hey, i have the same issue with those fans i need new ones. i did fill in the form but never heard from corsair in about 3 days. i contacted my suplier from holland and they send an email to corsair but no luck. i am w8ting for over a week now to get some answers, i have til thursday than i can return the unit if i can't get other fans. i am very disappointed in the service of corsair, they said that it has the best service there is but i doubt that for now. Link to comment Share on other sites More sharing options...
hurricane28 Posted April 9, 2013 Share Posted April 9, 2013 o yes i looked and i have the new 4pin fans but they still have the same issue they rattle and are just crap and sloppy the fan is bouncing up and down on the motor :S what can i do to solve this problem fast? Link to comment Share on other sites More sharing options...
peanutz94 Posted April 9, 2013 Share Posted April 9, 2013 Guys, give them some time. They are literally swamped lately with PWM fan requests. They WILL get to you. Sometime it just take longer than other with emails. It is always best to call the toll free number and talk to them on the phone. It is a lot quicker and can be taken care of in minutes. I also know they are out of stock on the replacement fans as of right now. They should be getting more in soon and as soon as they do , the fans will start shipping again. @ Hurrican yes i looked and i have the new 4pin fans but they still have the same issue It would be best to call them and let you know you need another replacement. Make sure you have your previous RMA number handy and I'm sure they will get it taken care of. Link to comment Share on other sites More sharing options...
Andrea1989 Posted April 11, 2013 Author Share Posted April 11, 2013 Guys, give them some time. They are literally swamped lately with PWM fan requests. They WILL get to you. Sometime it just take longer than other with emails. It is always best to call the toll free number and talk to them on the phone. It is a lot quicker and can be taken care of in minutes. I also know they are out of stock on the replacement fans as of right now. They should be getting more in soon and as soon as they do , the fans will start shipping again. @ Hurrican It would be best to call them and let you know you need another replacement. Make sure you have your previous RMA number handy and I'm sure they will get it taken care of. thank you very much then you need to wait .. although I would almost be willing to buy them at the fans 4pin to a minimum because the ping is really annoying! Link to comment Share on other sites More sharing options...
Andrea1989 Posted April 12, 2013 Author Share Posted April 12, 2013 Thanks a lot Corsair! I received an email Link to comment Share on other sites More sharing options...
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