mc20piece Posted March 27, 2013 Share Posted March 27, 2013 What is the deal with tech support here? This cannot be real or the norm. I am requesting a simple RMA for my drive that is clearly dead. I have 3 GT120 drives and one died. I have tried different ports and different machines and the drive is simply not recognized any longer. Tech support is a voice mail crying out loud. Look at the conversation below.. I responded in less than two minutes and now its been two days! Get real with this.... What do you have one guy working tech support for all of Corsair? Technical Support Sorry to hear about the issue you’re having. Have you tried different SATA ports with a different SATA cable? If possible, have you also tried it on a different machine? 3/24/2013 8:34:08 PM You I have tried different ports and different PCs. The drive is dead. 3/24/2013 8:35:32 PM You hello? What is going on here? Can I get an RMA number? 3/26/2013 11:51:32 AM You I opened this case 3 days ago. The drive is dead. What is the hold up getting me an RMA number? Is this normal turn around time for Corsair support? 3/27/2013 12:36:22 PM Link to comment Share on other sites More sharing options...
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