ImmortalRevenge Posted March 27, 2013 Share Posted March 27, 2013 When I returned my headset last time I got an advance RMA with just a tracking number. The options were either a tracking number, or a hold on my card. I just called to get an advance RMA on my Case #5720091 & was told that they would have to put a hold on my CC even with a tracking number. 1.) Is this a new policy, or was the customer support lady just confused? 2.) Doesn't that kind of defeat the purpose of the choices? Link to comment Share on other sites More sharing options...
Synthohol Posted March 27, 2013 Share Posted March 27, 2013 a hold on a CC is standard practice, i haven't heard of a tracking# being used ever. Link to comment Share on other sites More sharing options...
ImmortalRevenge Posted March 27, 2013 Author Share Posted March 27, 2013 a hold on a CC is standard practice, i haven't heard of a tracking# being used ever. Well now you have. Standard practice doesn't interest me. What does is the difference between my last RMA & this one. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 28, 2013 Corsair Employees Share Posted March 28, 2013 I am sorry but this not something we can answer on the forum I would suggest calling our customer service and ask to speak with a supervisor. Link to comment Share on other sites More sharing options...
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