derChrisNRW Posted March 27, 2013 Share Posted March 27, 2013 Hi there, I don`t know if my support ticket was sent correctly, because I didn't get a confirmation mail :( Thank you for helping !!! Kind regards from germany Christian Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 27, 2013 Corsair Employees Share Posted March 27, 2013 You do not need an RMA you can get the parts you need from our web store, under Products/Parts/ Case Parts then select the case you have it will show all of the parts that are available. Link to comment Share on other sites More sharing options...
derChrisNRW Posted March 27, 2013 Author Share Posted March 27, 2013 Thanks, but is there a possibility to lower the shipping or get a small discount? It´s realy much money for me, for the case I payed only 60€ = 76$ Kind regards Christian Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 27, 2013 Corsair Employees Share Posted March 27, 2013 I am sorry there is nothing I can do about that from Tech Support, it would be best to call our customer service by phone and see if there is something they can do. Link to comment Share on other sites More sharing options...
derChrisNRW Posted March 27, 2013 Author Share Posted March 27, 2013 Do you have a german support and a phone number for me? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 27, 2013 Corsair Employees Share Posted March 27, 2013 NO sorry you would have to use SPYPE and call the toll free number listed under contact. Our Hours are 7:30 AM to 5:30 PM Pacific Time Monday Through Friday. Link to comment Share on other sites More sharing options...
derChrisNRW Posted March 27, 2013 Author Share Posted March 27, 2013 I wrote a mail via the customer care contact formular. My english is not that good to talk to an native speaker with an american accent and understand everything correctly. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 27, 2013 Corsair Employees Share Posted March 27, 2013 NP I have sent them a message for you as well to contact you. Link to comment Share on other sites More sharing options...
derChrisNRW Posted March 28, 2013 Author Share Posted March 28, 2013 thank you :) Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 28, 2013 Corsair Employees Share Posted March 28, 2013 NP Please let me know if you don not hear from them. Link to comment Share on other sites More sharing options...
derChrisNRW Posted March 28, 2013 Author Share Posted March 28, 2013 Okay :), thank's. Let you know if I do not here from them Link to comment Share on other sites More sharing options...
derChrisNRW Posted March 28, 2013 Author Share Posted March 28, 2013 Don't know how fast they are. No answer so far. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 28, 2013 Corsair Employees Share Posted March 28, 2013 I am sorry but you may need to call them by phone however, I did send them another message. Link to comment Share on other sites More sharing options...
derChrisNRW Posted March 28, 2013 Author Share Posted March 28, 2013 Thank you for ur help :) !!! Got an awesome answer!! Now I am very happy!!! :) Link to comment Share on other sites More sharing options...
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