Dave3d Posted March 25, 2013 Share Posted March 25, 2013 Hello. I have 2 sets of Corsair headsets (loved the wireless so much, I bought a wired one for my other system). Both have cracks and/or already cracked and broken. :( No rough treatment. I am a 45 year old man, and take care of the things I own. The 2000 wireless has 1 side broken, the other side is stress cracked at the exact same spot. The 1500 wired headset is broken on one side. These sets are made with VERY cheap plastic. :( The 1500 wired headset was purchased on: December 20, 2012 through amazon. The 2000 wireless headset was purchased on: July 11, 2012 through amazon. Please help. This is not a well spent $200 Thank you. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted March 25, 2013 Administrators Share Posted March 25, 2013 Please fill out an RMA ticket for each headset: http://www.corsair.com/helpdesk/ Link to comment Share on other sites More sharing options...
Dave3d Posted March 25, 2013 Author Share Posted March 25, 2013 Thanks. Just put in for both of them. Link to comment Share on other sites More sharing options...
Dave3d Posted April 22, 2013 Author Share Posted April 22, 2013 Wow. Now the support site is not the old one, I cant check any status on my RMA's. :( Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 23, 2013 Corsair Employees Share Posted April 23, 2013 What were your case numbers? If they were not approved yet, you'll want to use the new portal. If you do so, post your ticket numbers here and I'll take care of it for you. Link to comment Share on other sites More sharing options...
Dave3d Posted April 24, 2013 Author Share Posted April 24, 2013 Thanks ramguy. They were already approved, and the new support site wasnt working. I already put in tickets for them, and they sent me emails with updates on them. Should be at my house tomorrow sometime. :) Link to comment Share on other sites More sharing options...
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