supertechal Posted March 25, 2013 Share Posted March 25, 2013 I just installed the h100i and as soon as i booted up my system i get the message one of the usb devices not recognized. I installed the software with the latest from the website v2.3.4816.it shows up in devive manager as an unknown device.any suggestions as to what is wrong besides a bad unit. Link to comment Share on other sites More sharing options...
Safado Posted March 25, 2013 Share Posted March 25, 2013 Hi man, Connected direclty to one of your usb 2.0 header from your motherboard or perhaps any corsair commander? Do the fan spin at all?? Link to comment Share on other sites More sharing options...
supertechal Posted March 25, 2013 Author Share Posted March 25, 2013 the fans spin fine but windows does not recognize the h100i as being plugged into a usb port. i just used another cable and plugged into the usb to a standard usb on the outside of the case and still get the same error message:Windows has stopped this device because it has reported problems. (Code 43) Link to comment Share on other sites More sharing options...
Safado Posted March 25, 2013 Share Posted March 25, 2013 Is is a brand new cooler? Did you flash any FW before? Link to comment Share on other sites More sharing options...
supertechal Posted March 25, 2013 Author Share Posted March 25, 2013 yes i just got it and installed it yesterday i have not flashed anything.i can get it to work if i plug it into a standard usb port on the back of the mobo.it will not work if i try to use one of the 2 internal usb plugs on the mobo Link to comment Share on other sites More sharing options...
supertechal Posted March 25, 2013 Author Share Posted March 25, 2013 i figured it out it has to be powered off a usb powered hub.anywhere else it is plugged in it will give me that error and will not let the software work.so i have a usb cable pugged into the h100i and out the rubber gromment for a water cooling hosein the back of the case and its plugged into my usb hub which is powered.the h100i must draw too much for my mobo to handle.i had that problem on another computer with a keyboard when plugged in and i had to get a powered usb hub to fix that too.i guess that means my **** needs to be upgraded.lol Link to comment Share on other sites More sharing options...
j3g Posted June 4, 2013 Share Posted June 4, 2013 any one else have a different solution? Corsair Link won't launch and I have a "unkown device" in my device manager. Trying to get this solved without running USB to outside of case. Link to comment Share on other sites More sharing options...
supertechal Posted June 4, 2013 Author Share Posted June 4, 2013 you need to hook it to a powered usb hub one that plugs into a 110 outlet.usb ports on your mobo do not have enough power to make the corsair link work Link to comment Share on other sites More sharing options...
EOM Posted June 4, 2013 Share Posted June 4, 2013 i got a similar case with you with a H80i cooler, even i connect to internal or external usb 2.0 port, nothing detected by windows xp 64bit No device show in corsair link software My H80i is new brand and purchased yesterday Link to comment Share on other sites More sharing options...
supertechal Posted June 4, 2013 Author Share Posted June 4, 2013 It is probably your os. Win xp 64bit has no driver support what so ever Link to comment Share on other sites More sharing options...
EOM Posted June 4, 2013 Share Posted June 4, 2013 It is probably your os. Win xp 64bit has no driver support what so ever even no driver, windows could detect the unrecognized device with usb port but nothing device connect the usb port and detected for my windows Corsair Link can run in winXP 64bit with 32bit mode Link to comment Share on other sites More sharing options...
supertechal Posted June 4, 2013 Author Share Posted June 4, 2013 I would do yourself a favor and try a powered USB hub. Link to comment Share on other sites More sharing options...
j3g Posted June 4, 2013 Share Posted June 4, 2013 so are we to believe that *some* of us require a powered USB hub to get this thing to work? I have a brand new built PC and my mobo should support what ever is expected from Corsair. Corsiar Link will not launch (crashes silently). So I checked my Device Manager and found "Unknown Device". I tried to plug USB into the back of my case but still nothing. PS. only reason I care about this software is to turn down the damn fans!!! they are running at FULL by default! (my h100 had the button to adjust fan speed) Link to comment Share on other sites More sharing options...
supertechal Posted June 4, 2013 Author Share Posted June 4, 2013 Just because you have a new computer doesn't mean it will support the high current demand that the corsair needs to operate properly.i can only give you info on what worked for me. A powered USB hub was an easy and inexpensive solution to the problem for me and it might work for you as well Link to comment Share on other sites More sharing options...
j3g Posted June 4, 2013 Share Posted June 4, 2013 sorry guys, my problem might be different. I don't have the USB plugged in and I still see an Unknown Device. When I plug in the H100i I see nothing happen in devices. And Corsair Link crashes silently (both ver2.3.4816 and latest beta) Link to comment Share on other sites More sharing options...
j3g Posted June 4, 2013 Share Posted June 4, 2013 supertechal, I appreciate your quick responses. When all is working, what is the name of the USB device in Device Manager? Link to comment Share on other sites More sharing options...
Toasted Posted June 5, 2013 Share Posted June 5, 2013 Look for "Integrated USB Bridge" or something similar in Devices and Printers (Control Panel Windows 7/8) Link to comment Share on other sites More sharing options...
EOM Posted June 14, 2013 Share Posted June 14, 2013 so are we to believe that *some* of us require a powered USB hub to get this thing to work? I have a brand new built PC and my mobo should support what ever is expected from Corsair. Corsair Link will not launch (crashes silently). So I checked my Device Manager and found "Unknown Device". I tried to plug USB into the back of my case but still nothing. PS. only reason I care about this software is to turn down the damn fans!!! they are running at FULL by default! (my h100 had the button to adjust fan speed) My problems are solved, the cooler's mini usb is bad. Replace a new one and detected by winodws XP 64bit Also, Corsair Link is worked with Windows XP 64bit, but need to use 2.2.0 version. ver. 2.3.4816 & 2.4.4948-Beta could not detect any device. In case the cooler is not need to connect with the power USB hubs because the cooler get the power from the SATA power cable, so it is sufficient power for the cooler. Also, the USB cable must connect to USB 2.0 head or above The device show in the windows device manager is "USB Human Interface Device". (Windows XP 64bit) Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.