Marcello_L Posted March 17, 2013 Share Posted March 17, 2013 sorry for my bad english, i need to know how to open the headset in order to fix a cable problem inside the heatphones. Probably a broken connection due to cable stress. Cant find the way to open it and fix the contact. Please help me. marcello. Link to comment Share on other sites More sharing options...
Toasted Posted March 17, 2013 Share Posted March 17, 2013 Opening the header will void the warranty. Unless the headset's warranty has passed, Request an RMA to replace it. Link to comment Share on other sites More sharing options...
Marcello_L Posted March 19, 2013 Author Share Posted March 19, 2013 ty for the answer... but that's not the question. I still need to know if there's a way to open the heaphones and access to the cable contacts inside without breaking any plastic part. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 19, 2013 Corsair Employees Share Posted March 19, 2013 There is no way to do so officially without voiding the warranty. Link to comment Share on other sites More sharing options...
Marcello_L Posted March 20, 2013 Author Share Posted March 20, 2013 Excuse me... I try to explain better: i'm not interested in voiding warranty, i want to open the headset :) I need to repair it myself... no problem for the warranty, don't worry about it, only say me if there's a way to open this damn headset without breaking any plastic part. :) Hope this is a clear question... Link to comment Share on other sites More sharing options...
Toasted Posted March 20, 2013 Share Posted March 20, 2013 You'll need to disassemble it carefully. There is no official instructions for disassembling the headset as it voids the warranty. Link to comment Share on other sites More sharing options...
Marcello_L Posted March 22, 2013 Author Share Posted March 22, 2013 i would like to do it carefully... the problem is: there is no way to do it cause there is no screw visible from the autside on the headphone. Only visible screws are on the arc and don't open the "acoustic" part... maybe there is some special tool to open it. In that case if anyone can confirm so i will gladly destroy that damn headset throwing it from the window (and never buy again a corsair product in my life). :mad: Link to comment Share on other sites More sharing options...
Toasted Posted March 23, 2013 Share Posted March 23, 2013 It might be held in with plastic clips. Link to comment Share on other sites More sharing options...
Marcello_L Posted March 23, 2013 Author Share Posted March 23, 2013 there seems to be a little hole between the arc and the acoustic part... you can reach it only with some "L" tiny tool... maybe it's a lock. need to try with something really small -_- Next step is to saw them and then use lots of glue to close it again :) Link to comment Share on other sites More sharing options...
Microtom Posted March 25, 2013 Share Posted March 25, 2013 Me too I'd love to be able to fix the cable by myself. Those flimsy cables are pure planned obsolescence design and it's just evil. If it was my company, I'd feel too ashamed of delivering such a product to continue working there. That being said, good luck Marcello, and keep us updated if you find a way in. Link to comment Share on other sites More sharing options...
Marcello_L Posted March 27, 2013 Author Share Posted March 27, 2013 oh you can count on that... even if i'll have to saw them in two and then use a ton of glue to close it again. good design bat very very very bad project: created to be one-time use. So BAD PRODUCT. Fail ! :mad: Link to comment Share on other sites More sharing options...
Marcello_L Posted April 3, 2013 Author Share Posted April 3, 2013 well i did it... difficult for you to inform me about the 4 screws located under the tissue cover of the hearset. :mad: no need to do anything more than locate the 4 holes under the cover (not the 5 little screws on the rear side) and open the headset from the ear side. 1. unmount the soft cover 2. pull the plastic cover UNDER the tissue so you can locate the 4 screws 3. open the headset 3b if you need to separate the headset from the arc thre is a screw in the center of the closed part you just opened 4 replace the usb cable 5. fixed Link to comment Share on other sites More sharing options...
Sor-Bobalot Posted January 5, 2014 Share Posted January 5, 2014 I must say. The first few answers in this thread are pathetic. Marcello couldn't have been more forward with his question. HE clearly didnt give a $**% about warranty otherwise he would have mentioned it. I started to experience one side of the headphones not working when i moved my head. Had the headphones for about 3 years and not a problem until 2 weeks ago. I came on here looking for Marcellos answer and he actually ended up answering his own question. Good on you Marcello! The issue i was experiencing was when i moved the flex at the point where in goes into the headphone the right headphone would go off. Here is an image of the headphone with the ear pads off. http://i1334.photobucket.com/albums/w654/Sir-BoBaLoT/Corsair%20Vengence%201500/2014-01-05222745_zps57e233d3.jpgLeft headphone, side with the flex. After removing the pad there is a piece of thin hard plasti which is glued to the outer rim of the cup. http://i1334.photobucket.com/albums/w654/Sir-BoBaLoT/Corsair%20Vengence%201500/Capture_zps917c5163.jpg Pulling this up gently will break the bond with the glue. Be careful you dont mistake the very thin piece of black fabric which is also glued onto the top of the thin plastic layer. I'm guessing this is acting as a dust protector/pop shield. After checking the wire inside the cup i found no obvious damage, dry joints. http://i1334.photobucket.com/albums/w654/Sir-BoBaLoT/Corsair%20Vengence%201500/2014-01-05225419_zps5d9d9970.jpg The issue was fixed by pulling some of the flex into the headphone. It appears over time that the section of flex that goes into the cup(which has a plastic 'flexi' guard around it) takes the brunt of movement. That flexi guard is not bonded to the flex so it can, with a bit of persuasion, be pulled through enough to bring the part that's damaged into the cup so it not longer moves. 2 points to consider here. 1. Because the flexi guard is not bonded to the flex pulling on it will pull the flex back out of the cup. 2. This new section will eventually break over time again. So this process may need to be repeated. Link to comment Share on other sites More sharing options...
KevyD77 Posted June 19, 2016 Share Posted June 19, 2016 Bobalot, couldn't agree more with your first comment! What a waste of several posts. Great answer too, worked for me! Thanks very much buddy! Link to comment Share on other sites More sharing options...
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