Mr_ALLroy Posted March 15, 2013 Share Posted March 15, 2013 Well, after reading about fan replacements for people who didn't get the 4-pin PWM fans with their H80i-H100i's, I got the 3-pin fans and if they're going to replace them for free, why not? I submitted my request on Mar 5/13, got a confirmation on the 12th that they had been shipped, (also confirmed by RAMGUY) and got my notice that UPS had tried to deliver yesterday, the 14th. Picked them up today at the UPS store, installed and flashed to 1.05 bios and I'm pleased as punch. The level of support with Corsair has been nothing short of excellent for me. I would just like to say a big THANK YOU to the fine folks at Corsair, and can't forget RAMGUY! And yes, the firmware update went smooth. The new LINK software installed, working great and fans are nice a quiet. Link to comment Share on other sites More sharing options...
ZioZeb Posted March 15, 2013 Share Posted March 15, 2013 I'm very happy for you, but i'm not so lucky. I open rma 2/7/13, CS send me new fans on 27/2/13, but in the box there was only 1 fan. And i'm waiting for other fan yet..... :( Link to comment Share on other sites More sharing options...
Mr_ALLroy Posted March 15, 2013 Author Share Posted March 15, 2013 I'm very happy for you, but i'm not so lucky. I open rma 2/7/13, CS send me new fans on 27/2/13, but in the box there was only 1 fan. And i'm waiting for other fan yet..... :( But you have informed CS and are being sent another one? Link to comment Share on other sites More sharing options...
ZioZeb Posted March 15, 2013 Share Posted March 15, 2013 Sure!! Day 3/5/13 CS said to me "They are shipping out later on today." Link to comment Share on other sites More sharing options...
andreaz70 Posted March 16, 2013 Share Posted March 16, 2013 Nice road, to stick in too and say thanks for the great Support Corsair do. Thats better than any commercial stuff we can read or see. "If something happen, you can count on us" is a sentence that spread through the customers... Thanks for that! Andreas Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 19, 2013 Corsair Employees Share Posted March 19, 2013 We do appreciate the kind words guys. I will pass this along to my team and let them know the experience you guys had. Thanks again. Link to comment Share on other sites More sharing options...
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