spider3006 Posted March 14, 2013 Share Posted March 14, 2013 hi all cmpsu-850TX bought on 2-7-09 at new egg my ps has 9.57v with vid card pluged in and 12.21 unpluged and card does not work at that voltage . my ps is bad im pretty sure ? oh and i did try all 3 pci slots with 3 difrent cards gtx580 gtx285 know good gts8800 know good and with only the 8400 card it will boot and work and voltage is 12.21. so is ps bad ? if so wheen i rma can i upgrade two a ax850 are hx850 and pay some ? Link to comment Share on other sites More sharing options...
spider3006 Posted March 14, 2013 Author Share Posted March 14, 2013 im going two go ahead and request rma then. hope i can cross ship are something i need my pc. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted March 15, 2013 Corsair Employee Share Posted March 15, 2013 I would suggest that you call our customer service and arrange an advance RMA, that you can avoid down time for your system. Link to comment Share on other sites More sharing options...
spider3006 Posted March 15, 2013 Author Share Posted March 15, 2013 i called customer service first and they sent me hear ? i have already sent my rma request is it two late. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted March 22, 2013 Corsair Employee Share Posted March 22, 2013 Please post your case # and let me find out whats going on. Link to comment Share on other sites More sharing options...
spider3006 Posted March 26, 2013 Author Share Posted March 26, 2013 hi i already sent it in #5739963 but its not there yet i really want a hx 850 and pay the difference is that possible. i was going two call customer service but i am at work when they are open. Link to comment Share on other sites More sharing options...
peanutz94 Posted March 26, 2013 Share Posted March 26, 2013 but its not there yet i really want a hx 850 and pay the difference is that possible. If you purchased it directly from the Corsair store it might be possible. But since you bought it at newegg over three years ago you will receive the same model in return. They cant just upgrade or change models unless there are extenuating circumstances. If you need an advanced RMA you will have to call CS on the phone to arrange that because of credit card security reasons. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted March 29, 2013 Corsair Employee Share Posted March 29, 2013 Looks like your replacement has been shipped out yesterday. Link to comment Share on other sites More sharing options...
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