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Rma #5628083

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I sent in my psu on 2/19 and according to my tracking information it was delivered 2/25. It was delivered via UPS and the tracking number is: 1z222e790375717748


However, when I check my RMA status it still says defective parts not yet received. I talked to a customer service rep and they said they would be escalating the issue, but that was 6 days ago and still no news.


Any chance I could get some help? It's been over two weeks since the psu was delivered.

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