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My hat's off to you


HawoX

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To the amazing staff at Corsair customer support:

 

No one is perfect, but some do get frighteningly close. I build a lot of computers, and DOA parts is a natural part of my IT career and personal life. More than often I feel that I'm not very important to HW&SW producers as a customer, and even though I can document that over the years I've have spent thousands on their products, they wont believe me when describing the issue.

 

You guys, on the other hand, showed world class customer care last week. My power-button on my 800D jammed, and after a quick look on the forums, it was recommended to make an RMA. I did just that.

 

2 days later I got the reply; a replacement part cost free - shipping included.

 

Corsair, you just won a customer for life. I'll recommend you to anyone.

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  • Corsair Employees

HawoX

Thank you for taking the time to post on our forum and it is nice to know we are appreciated. We try our best to treat everyone as we would like to be treated. Thanks again and please let us know if you have any questions.

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