2Moms Posted March 10, 2013 Share Posted March 10, 2013 Hey, I was trying to figure out the status on my RMA for my H60 Liquid Cooler that I sent out on the 27th of February. It's March 9th now, and I haven't heard anything back from you guys as far as if you guys accepted it or not. If you could let me know the status and anything else I could possibly ask about, I'd appreciate it immensely. Thanks! :cool: Link to comment Share on other sites More sharing options...
2Moms Posted March 11, 2013 Author Share Posted March 11, 2013 BUMP - PLEASE, I could really use the help here! I need to figure out also when I will have it back. Thanks! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 11, 2013 Corsair Employees Share Posted March 11, 2013 I am sorry but it has not been received in the system, if you have POD I would suggest calling our customer service by phone and provide that information so they can search for the package for you. Link to comment Share on other sites More sharing options...
2Moms Posted March 11, 2013 Author Share Posted March 11, 2013 By USPS Tracking it says it's been out for delivery for five days now. Here is the tracking #: 9505510583323058599889 I don't know why It's done that. I had to pay 15$ shipping to just send it there. Kinda sucks..... I've been 2+ weeks now without my H60 and it really sucks. Link to comment Share on other sites More sharing options...
2Moms Posted March 11, 2013 Author Share Posted March 11, 2013 Now what do you mean though by POD? Not sure what those abbreviations are. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 11, 2013 Corsair Employees Share Posted March 11, 2013 POD = Proof of Delivery, did you contact our customer service? And I did send our customer service a message to look in to your case Link to comment Share on other sites More sharing options...
2Moms Posted March 11, 2013 Author Share Posted March 11, 2013 I contacted your customer service to get the shipping label and the RMA approved. I haven't talked with the Customer service since. I guess I'll get in contact with them to see what goes. I sent it out on the 27th. I mean shoot, you can check the tracking number to see if I sent it out. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 12, 2013 Corsair Employees Share Posted March 12, 2013 That is all true but once the RMA is created it is all taken care of by our customer service I am sorry but it would be best to speak with them as they can over ride the system. Sorry! Link to comment Share on other sites More sharing options...
2Moms Posted March 12, 2013 Author Share Posted March 12, 2013 Okay. Will do. Link to comment Share on other sites More sharing options...
2Moms Posted March 25, 2013 Author Share Posted March 25, 2013 Hey, I was wanting to know exactly what the status of my RMA is at right now. I was called by USPS and they figured out the problem and sent it to you guys and got it delivered. I would like to know what the status is and when I should expect it. Thanks! Link to comment Share on other sites More sharing options...
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