GUNDERSTRUTT Posted March 9, 2013 Share Posted March 9, 2013 Alright, so, I bought a pair of Vengeance 2000's in December. They cracked about a month later and I RMA'd them (at my expense). The whole process took a bit longer than a week (being Canadian) and after being unable to VoIP for a week, I got a new set of V2000's. Except, with this pair, the USB extender for the USB wireless stick won't display a connection. Fine, whatever. It only really affects the range and I'm not too concerned with that. However, today, after about a month's use, my new RMA'd pair of 2000's cracked AGAIN. In the same spot! I really dig the headphones, and it makes me a bit sad to think that even if I submit ANOTHER RMA which'll probably get approved, the next set are still probably going to break after a month. Sending packages down to the states isn't exactly cheap for me, and I'm not really interesting in doing this 2-3 more times. What are my options here? Link to comment Share on other sites More sharing options...
Toasted Posted March 9, 2013 Share Posted March 9, 2013 Request an RMA to replace the headset. In the description/comment section tell them that this is your replacement headset. You should also provide your previous RMA # as well. They should cover the shipping this time. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 10, 2013 Corsair Employees Share Posted March 10, 2013 You don't have to pay for shipping again. Contact our customer service with your previous RMA and they will assist you with getting a replacement again. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.