loukas599 Posted March 7, 2013 Share Posted March 7, 2013 second RMA replacement for a tx850m had coil whine. can someone check the replacement before send it back? if i have problems again with the new tx850m I must stay again 10 days with out pc if the tx850 units has problems better to send me a 750 unit with out problems. i want my pc works without problems RMA case 5672327. Thanks Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 14, 2013 Corsair Employees Share Posted March 14, 2013 Sorry to hear that. Is this the replacement unit that we have recently sent out? I think it was sent 2 days ago. Link to comment Share on other sites More sharing options...
loukas599 Posted March 14, 2013 Author Share Posted March 14, 2013 Sorry to hear that. Is this the replacement unit that we have recently sent out? I think it was sent 2 days ago. yes mr Ram Guy just received my second replacement tx850m from rma. the psu has coil whine but it's not bother me because the sound of coil whine it's not so loud. the psu has another problem with the fan. the fan clicking!! Link to comment Share on other sites More sharing options...
loukas599 Posted March 19, 2013 Author Share Posted March 19, 2013 now the fan clicking when i move the mouse Link to comment Share on other sites More sharing options...
loukas599 Posted March 19, 2013 Author Share Posted March 19, 2013 my tx850m coil whine and fan clicking :mad: Link to comment Share on other sites More sharing options...
loukas599 Posted March 28, 2013 Author Share Posted March 28, 2013 MR Ram Guy this is the 3rd rma case #5779515 Corsair Technical Support told me that i must to pay the shipping to send the psu back to corsair:[pouts:. my previous Case #5567233 and case#5672327 I received the second faulty replacement unit from corsair 03/14/2013. I pay shipping for my first rma the second rma corsair arranged a UPS pick up for free this is the 3rd I must pay again shipping cost? can you help me? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 29, 2013 Corsair Employees Share Posted March 29, 2013 I think our Tech support has already sent you a message saying that we are setting up a call tag for you. Our customer service will contact regarding the call tag info. Link to comment Share on other sites More sharing options...
loukas599 Posted March 31, 2013 Author Share Posted March 31, 2013 Tech support message (We have arranged a UPS pick up for your return. Your RMA number is 5779515. Please allow 1-2 business days before contacting UPS to set up a pick up for your package. UPS makes 3 attempts for the pick-up, please make sure to have your package ready to avoid further delays. Once we receive your unit in we will then process your replacement promptly) Mr Ram Guy can you make me a favor and check the new unit before send it back to me? i see many tx units has this problems and i don't want to use rma 4rth time for another faulty unit. thank you Link to comment Share on other sites More sharing options...
loukas599 Posted April 24, 2013 Author Share Posted April 24, 2013 today i received my third tx850m replacement unit from corsair. and guess what fan ticking noise again worse than before. fan make ticking when i move the mouse and when i press keys on keyboard. well done corsair! i send and receive faulty units 3 months now. corsair components ssd corsair force 3 120gb with no problems case corsair 600t white with fan controller problem.corsair support send me a replacement fan controller. psu tx 850m three replacement units and all three have problems ram corsair vengeance 2x4gb no problems h100 with pump noise.not even bother send it to corsair.sell it before 2 months. and now what? i must send to corsair the faulty unit to receive faulty unit again? Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted April 27, 2013 Administrators Share Posted April 27, 2013 The PSU fan should not be aware of when you're using your mouse or keyboard. I'd recommend running the PSU outside of your system to test your theory. That way it's easier to hear it if/when it makes a noise when using your keyboard / mouse. Link to comment Share on other sites More sharing options...
loukas599 Posted April 27, 2013 Author Share Posted April 27, 2013 http://www.youtube.com/watch?v=x1MXCeaTLIs&feature=youtu.be While Moving The Mouse Link to comment Share on other sites More sharing options...
loukas599 Posted April 27, 2013 Author Share Posted April 27, 2013 Technobeard i can make video with this clicking sound when i press the keys on keyboard if you want. if you can see when the fan starts spinning making a weird noise Link to comment Share on other sites More sharing options...
loukas599 Posted May 20, 2013 Author Share Posted May 20, 2013 My problem has been resolved by corsair customer support team. i want to say a big thank you to all Corsair's EXCELLENT! customer support team. My replacement unit is the HX850! there is zero fan noise zero coil whine from this unit. thank you again. Link to comment Share on other sites More sharing options...
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