Crazy Chuckster Posted March 6, 2013 Share Posted March 6, 2013 I am having issues with my M60 mouse. Recently it will just randomly stop responding to any movement. The key clicks still register but will not move my cursor at all. The only way to resolve the issue is to unplug the mouse and plug it back in. I have tried different USB 2.0 ports with no success. I am on the newest firmware 1.11 and software 1.0.0.27 This is also a windows 7 64 bit machine. The mouse is just over a year old and I can duplicate this issue on a different computer. Again it is totally random, I can be surfing or gaming and just out of the blue it will freeze up. I have submitted a tech support case last week and no one responded and I went ahead and made a new one yesterday (5685745 ) because I didnt catch the forgot case number feature. Could use your assistance Ram Guy! Link to comment Share on other sites More sharing options...
Crazy Chuckster Posted March 6, 2013 Author Share Posted March 6, 2013 Well tech support got back to me a short time after posting this. Working with them now. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 6, 2013 Corsair Employees Share Posted March 6, 2013 Sounds good, let me know if you have any other questions or issues. Link to comment Share on other sites More sharing options...
bangolange Posted March 8, 2013 Share Posted March 8, 2013 I am having the same issue, but it only started after I switched mousepads from a corsair mm400 to a razer manticor. I switched back to the mm400 and the issue has not occurred with this mousepad. Is this the case with you? Link to comment Share on other sites More sharing options...
Toasted Posted March 8, 2013 Share Posted March 8, 2013 Adjust the Lift height and see if it helps. Link to comment Share on other sites More sharing options...
bangolange Posted March 8, 2013 Share Posted March 8, 2013 The lift height doesn't help, the problem happens on High or Mid-Low. Problem only occurs on the razer manticor mousepad (black aluminum). Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 8, 2013 Corsair Employees Share Posted March 8, 2013 Some pads don't work well with our mice as not all pads are compatible. This is true for most gaming mice where some prefer a certain surface more than others. Link to comment Share on other sites More sharing options...
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