noobzed Posted March 6, 2013 Share Posted March 6, 2013 Hello, I've bought this : CMXTRFINKITRED - Dominator Extended Fins in Red CMXTRFINKITRED $19.99 Ordered: 1 Shipped: 1 NO, NOT TRUE, NOTHING IN THE PACKAGE $19.99 Dominator® GT — 1.5V 8GB DDR3 Memory Kit with DHX Pro Connector and AirFlow II Fan (CMT8GX3M2B2133C9) CMT8GX3M2B2133C9 $129.99 Ordered: 1 Shipped: 1 YES, OK, @HOME, RUNNING WELL $129.99 But the problem is that there was only the memory in package, so Wonder how can I do to get the memory extended fins ? Any help apreciated. Best regards, Sébastian. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted March 6, 2013 Corsair Employee Share Posted March 6, 2013 They more than likely will come in a different package, but you would need to call our customer service by phone I am sorry but there is not much I can do from Tech support. The number is listed under contact on the main site and I will send them a message for you. Link to comment Share on other sites More sharing options...
noobzed Posted March 12, 2013 Author Share Posted March 12, 2013 Well, update information : When I saw there was missing extended fins in my first order ... I ordered a new kit alone, and received it yesterday BUT the kit I purchased from the first order is never arrived, just got the memory sticks and that's all ... So how Corsair can help me to resolve this issue ? Regards, Sébastian. PS: for resuming : 2 kits CMXTRFINKITRED paid => 1 received ... Link to comment Share on other sites More sharing options...
noobzed Posted March 12, 2013 Author Share Posted March 12, 2013 Order n°2200000287 ( this one receveid, is OK ) CMXTRFINKITRED - Ailettes Dominator en rouge CMXTRFINKITRED 19,99 $US Sous-total 19,99 $US Frais de port 15,00 $US TVA & autres taxes 6,86 $US Montant global 41,85 $US Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted March 12, 2013 Corsair Employee Share Posted March 12, 2013 I am sorry but as I stated there is not much I can do from Tech support except send our customer service a message which I have done. Link to comment Share on other sites More sharing options...
noobzed Posted March 13, 2013 Author Share Posted March 13, 2013 OK, i'm in touch with your rma support, they have emailed me Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted March 14, 2013 Corsair Employee Share Posted March 14, 2013 NP I am sure they will take care of you. Link to comment Share on other sites More sharing options...
noobzed Posted March 21, 2013 Author Share Posted March 21, 2013 resolved by corsair crew ! thank you corsair! Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted March 21, 2013 Corsair Employee Share Posted March 21, 2013 Great and thanks for letting us know. Link to comment Share on other sites More sharing options...
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