jjvalor59 Posted March 5, 2013 Share Posted March 5, 2013 the cursor just stop working in a ramdom way im playing or at windows and it just stop working i have to unplug and plug again so he turns on again and work but its a just for some time i have reinstalled the drivers and changed it to a diferent usb and its the same issue even flash the firmware and the ploblem keeps going i have read that its a ploblem with the sensor here in the forum* also i ahve send a tiket with my issue and didnt get any response of it jet 5697004 thanks! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 5, 2013 Corsair Employees Share Posted March 5, 2013 I have replied, sorry for the delay. You can communicate directly with me through the ticket itself. Link to comment Share on other sites More sharing options...
jjvalor59 Posted March 5, 2013 Author Share Posted March 5, 2013 do you have any way the get the RMA straigth from my countri? because i live in venezuela and the shipment itsef wil cost me more that the actual mouse Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 6, 2013 Corsair Employees Share Posted March 6, 2013 If shipping is an issue, first ensure you get a RMA number, and then you can contact customer service to see if they can assist you (no promises they can). Link to comment Share on other sites More sharing options...
jjvalor59 Posted March 6, 2013 Author Share Posted March 6, 2013 i try to use the case number in the rma status and says it doesnt exist! 5697004 http://www.corsair.com/en/support Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 7, 2013 Corsair Employees Share Posted March 7, 2013 Your RMA was not approved yet. Did you see the message from the tech that replied? Link to comment Share on other sites More sharing options...
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