2Fin3 Posted March 4, 2013 Share Posted March 4, 2013 Hello, less than month ago bought h80 cooler, everything were good until suddenly speed indicator & fans stopped work, sometimes 1 fan works, sometimes 2 fans but for a short time then stops, but indicator never lights up. Can anyone tell me what is the problem. Thank you. Link to comment Share on other sites More sharing options...
Toasted Posted March 5, 2013 Share Posted March 5, 2013 It sounds like a faulty fan controller. Contact your seller and ask if they can replace the unit for you. If not, request an RMA to replace it. Link to comment Share on other sites More sharing options...
2Fin3 Posted March 5, 2013 Author Share Posted March 5, 2013 It sounds like a faulty fan controller. Contact your seller and ask if they can replace the unit for you. If not, request an RMA to replace it. Is it possible to RMA in UAE, Dubai ? I bought it from US online store. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 5, 2013 Corsair Employees Share Posted March 5, 2013 Not really sure hows that going to work out if you have purchased it from US then swap it with your local re seller... I doubt it but best is ask them and see if they can swap it out, otherwise, you can always submit an RMA directly to us. Link to comment Share on other sites More sharing options...
2Fin3 Posted March 6, 2013 Author Share Posted March 6, 2013 Not really sure hows that going to work out if you have purchased it from US then swap it with your local re seller... I doubt it but best is ask them and see if they can swap it out, otherwise, you can always submit an RMA directly to us. I've checked site, it looks like here is no resselers :( Directly RMA would be same price for both way shipping as get new one. It seems like im screwed :(. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 8, 2013 Corsair Employees Share Posted March 8, 2013 If you are within 30 days and have some documentation to prove it, contact our customer service as I am pretty sure that they will work it in terms of shipping expenses. Link to comment Share on other sites More sharing options...
2Fin3 Posted March 8, 2013 Author Share Posted March 8, 2013 If you are within 30 days and have some documentation to prove it, contact our customer service as I am pretty sure that they will work it in terms of shipping expenses. Yes, i bought it 22 days ago & it came on 20th feb. All I have is electronic invoice with my name & cooler, also I can add passport scan, if thats ok, could you please give me the link where I can contact them. Thank you for helping. Link to comment Share on other sites More sharing options...
wytnyt Posted March 8, 2013 Share Posted March 8, 2013 Yes, i bought it 22 days ago & it came on 20th feb. All I have is electronic invoice with my name & cooler, also I can add passport scan, if thats ok, could you please give me the link where I can contact them. Thank you for helping. here you go http://www.corsair.com/us/company/contact/ Link to comment Share on other sites More sharing options...
2Fin3 Posted March 14, 2013 Author Share Posted March 14, 2013 They said i have to send it to them, hope it won't cost as a buying new one :) Thank you guys for helping. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.