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Order #100033814 - missing items

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I received my order #100033814 yesterday, however the shipment was incomplete, I have received everything but the 2 "Dominator Platinum Light bar Upgrade Kits (SKU# CMDLBUK02B)" I had ordered.


I've sent an email to "rmaservice@corsair.com" to claim for the missing items. Is this the right course of action ?


I know it would be best to call the CS directly on Monday but, unfortunately, my english is very limited...


Any help would be much appreciated.


Best regards,




EDIT : I just received an email from CS, the items were shipped separately from a different warehouse, problem apparently solved :)

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