Antony101 Posted March 1, 2013 Share Posted March 1, 2013 I recently purchased a set of Corsair memory and noticed that my PC begun to crash an awful lot after having installed them. I set the Voltage and Speed in the BIOS to 1600MHz and 1.5v as stated on the RAM and this did not help. I ran Prime95 for a while to get the RAM tested and to see if adding load made much difference and after an hour or two it crashed, I went to remove the RAM from my PC to put my old 2x4GB kit of Vengeance back in so it would stop crashing and noticed the LP RAM was absolutely boiling hot. In no way is my PC bad for airflow and the RAM is literally right next to my CPU fan so air shouldn't be an issue. Is there anything that can be done about this? Link to comment Share on other sites More sharing options...
peanutz94 Posted March 1, 2013 Share Posted March 1, 2013 I recently purchased a set of Corsair memory and noticed that my PC begun to crash an awful lot after having installed them. I set the Voltage and Speed in the BIOS to 1600MHz and 1.5v as stated on the RAM and this did not help. Did you just set the speed manually or are you using XMP? If you are not using XMP i would suggest that you try setting that. It also adjusts other system voltages besides the memory . Have you ever updated the BIOS on your MB? May be something else to check . And when you say the memory is hot, can you put your hands on it? They can get pretty warm under Prime. EDIT: I would also try testing the modules one at a time with Memtest. There is a link to the left for the download. Make sure you load set-up defaults and enable XMP , then boot to memtest and let each stick run for three passes or until it errors . Rinse and repeat for the other stick. Link to comment Share on other sites More sharing options...
Antony101 Posted March 1, 2013 Author Share Posted March 1, 2013 Did you just set the speed manually or are you using XMP? If you are not using XMP i would suggest that you try setting that. It also adjusts other system voltages besides the memory . Have you ever updated the BIOS on your MB? May be something else to check . And when you say the memory is hot, can you put your hands on it? They can get pretty warm under Prime. I set it to 1600MHz, there is no XMP option, also my motherboard is up to date with the BIOS as I check quiet often. I could touch it yes but it was about as hot as my old 560TI used to get after a few hours stress testing and that was about 70-80 degrees. For reference my current RAM is warm after an hour or so of prime but no were near what the 16GB kit was. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 2, 2013 Corsair Employees Share Posted March 2, 2013 If you are using an Intel Chipset then you will have that option in the MB BIOS I would check with the MB makers Tech support or check the user manual for the XMP setting. Link to comment Share on other sites More sharing options...
Antony101 Posted March 2, 2013 Author Share Posted March 2, 2013 There is no XMP setting in my BIOS, I have set the speed, voltage and timings manually to ensure they are correct. If they still overheat the RAM must be faulty as I have another set of Vengeance RAM right next to me that is the same speed, voltage and timings and that has work flawlessly for over a year now. The only difference is size and colour. EDIT: Here is a memtest I did a few days back I've not a clue what any of it means though. http://i49.tinypic.com/35mh47q.jpg Link to comment Share on other sites More sharing options...
Synthohol Posted March 2, 2013 Share Posted March 2, 2013 Ai Overclock Tuner [Auto] Allows you to select the CPU overclocking options to achieve the desired CPU internal frequency. Select any of these preset overclocking configuration options: [Auto] Loads the optimal settings for the system. [Manual] Allows you to individually set overclocking parameters. [X.M.P.] If you install memory modules supporting the eXtreme Memory Profile (X.M.P.) Technology, choose this item to set the profiles supported by your memory modules for optimizing the system performance. taken right from your manual. Link to comment Share on other sites More sharing options...
Antony101 Posted March 2, 2013 Author Share Posted March 2, 2013 You can keep telling me there is one there but I can't see it so it's not really helping. The only place in my BIOS that mentions XMP and nothing can be changed or clicked on. http://i50.tinypic.com/mkxkk4.jpg Link to comment Share on other sites More sharing options...
Synthohol Posted March 2, 2013 Share Posted March 2, 2013 you have to read your manual!! taken right from your manual, i suggest you download one if you dont have it. Link to comment Share on other sites More sharing options...
Antony101 Posted March 4, 2013 Author Share Posted March 4, 2013 Well, enabled that (thank you) and I'm still getting crashes, freezing, BSOD and I also couldn't install Windows 7 with the RAM in my PC as it gave me an error. I'm under the impression that memtesting each stick on it's own is of no use as they all need to be RMA'd at the same time as they are a kit? Link to comment Share on other sites More sharing options...
Synthohol Posted March 4, 2013 Share Posted March 4, 2013 testing 1 stick at a time is for diagnostics. if they all pass one at a time then there is something else besides the ram holding you back. yes its a pain in the hind quarters and will eat a lot of time however its better than chasing a ghost. plus failing test 8 is not conclusive to be just a ram issue. let us know :): Link to comment Share on other sites More sharing options...
Antony101 Posted March 4, 2013 Author Share Posted March 4, 2013 It failed every single test it did and came up with almost 2 million errors. But yeah, I'll get memtest and try them when I have some spare time. Link to comment Share on other sites More sharing options...
Synthohol Posted March 4, 2013 Share Posted March 4, 2013 BTW if you really want to RMA the ram, fill out an RMA and when you get an RMA# CALL them and arrange an advanced RMA so you will get the new ram before you send yours back. no downtime. Link to comment Share on other sites More sharing options...
Antony101 Posted March 4, 2013 Author Share Posted March 4, 2013 I'm using my blue vengeance RAM atm but it doesn't quiet look the same. SAM_1632 My damn mother has binned the box and packaging that the RAM came in though to I'm pretty ruin atm. Link to comment Share on other sites More sharing options...
Synthohol Posted March 4, 2013 Share Posted March 4, 2013 is it ok for you to use slot 2 and 4 like that? normally 1 and 3 are used i think. i understand the fan is in the way but check your manual again please. Link to comment Share on other sites More sharing options...
Synthohol Posted March 4, 2013 Share Posted March 4, 2013 My damn mother has binned the box and packaging that the RAM came in though to I'm pretty ruin atm. not at all, the original packaging while preferred for shipping is NOT required for RMA. i put mine in bubble wrap with scotch tape and used a padded envelope when i sent mine back :) Link to comment Share on other sites More sharing options...
Antony101 Posted March 5, 2013 Author Share Posted March 5, 2013 The motherboard does state that 2/4 (A2/B2) are the preferred slots. I also have an anti-static bag so will just use that and what you recommend when the time comes, thanks. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 5, 2013 Corsair Employees Share Posted March 5, 2013 I would check for the latest BIOS version then load setup defaults and enable XMP then set the memory Voltage manually to 1.55 Volts and retest the system Link to comment Share on other sites More sharing options...
Antony101 Posted March 30, 2013 Author Share Posted March 30, 2013 I finally got around to testing the memory and found that 3 of the black LP sticks worked fine in the 4th slot on my motherboard, one of them came up with a rather large amount of errors however. I also tested my current two sticks of blue RAM and they also worked fine and passed memtest. I'm fairly sure in this case one of the sticks is faulty. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 1, 2013 Corsair Employees Share Posted April 1, 2013 Please use the link on the left and request an RMA and we can replace them. Link to comment Share on other sites More sharing options...
Antony101 Posted April 3, 2013 Author Share Posted April 3, 2013 Will I need to return all four sticks for the RMA? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 8, 2013 Corsair Employees Share Posted April 8, 2013 Yes they will need to be replaced like they were purchased as one set Link to comment Share on other sites More sharing options...
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