wildtales Posted March 1, 2013 Share Posted March 1, 2013 Hi Corsair Community, I installed a new power supply this morning, the AX860i from Corsair. When I booted up the LED on my cooler only shows green. Everything else works perfectly. Blue is my favourite colour. Don't like green. If I slide green down to zilch I have no colour at all. This seems to be a common problem from what I have read. I am still an avid fan of Corsair components. I actually received new fans for my cooler in yesterday's post only three days after receiving an email that they had been dispatched. That really is service. Thanks for that Corsair. Link to comment Share on other sites More sharing options...
Toasted Posted March 1, 2013 Share Posted March 1, 2013 You can request an RMA to replace the H100i. Link to comment Share on other sites More sharing options...
wildtales Posted March 1, 2013 Author Share Posted March 1, 2013 You can request an RMA to replace the H100i. @Toasted Thanks. I have already requested an RMA and received an email. I'm in Australia so about 18 hours ahead of Corsair headquarters. Received another email this morning so 10 minutes on the phone to organise an Advanced RMA as it is only the LEDS that are not functioning. Corsair tech support are very helpful and efficient. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted March 5, 2013 Corsair Employee Share Posted March 5, 2013 Glad to hear that you've the RMA sorted out in a timely manner Link to comment Share on other sites More sharing options...
wildtales Posted March 5, 2013 Author Share Posted March 5, 2013 Glad to hear that you've the RMA sorted out in a timely manner @RAM GUY Hi, I spoke to tech support or customer support last Saturday morning my time in Australia. Gentleman gave me a new RMA # 1288309 for Case #5683884. My credit card has a transaction pending for Corsair. I was told I would receive an email confirming all this. Still no emails. I have sent an email to rma@corsair.com every morning and still no reply. Not impressed with this service after all previous service was excellent. Regards, Ian Link to comment Share on other sites More sharing options...
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