atirageproturbo Posted February 28, 2013 Share Posted February 28, 2013 So, hooked up my M95, downloaded the software package, noted that it says to update the firmware before you install the software, and started the update, which started fine, and then stalled at 44/54 blocks before saying that it had lost connection. Now, anytime I try to start the firmware update it says "Get flash memory information failed!" and won't do anything else. The mouse still works, albeit at a pretty low DPI setting (800?). I can load the configurator utility, but I can't seem to save any changes I make, and the DPI adjust buttons don't work. The lights are off too, except for the top and bottom light on the left side. Steps I tried to troubleshoot: 1) re-plug mouse. tried various ports, including the one I had it in originally (topmost port on my ATX input cluster), two other USB2.0 ports on the input cluster, a front USB port, another port from an internal header, and even one of the USB 3.0 ports. The firmware update refuses to read the flash. 2) Reinstall firmware update software. No effect. Help! T_T Update: Okay, I replugged the mouse again, and now it fails to work at all. Same two lights come on, but neither motion nor the buttons work at all. Faaantastic. Link to comment Share on other sites More sharing options...
Toasted Posted February 28, 2013 Share Posted February 28, 2013 Contact your seller and ask if they can replace the M95 for you. If not, request an RMA to replace it. Link to comment Share on other sites More sharing options...
atirageproturbo Posted February 28, 2013 Author Share Posted February 28, 2013 Wha-- really? Already? :( I love the feel of the mouse, though ... dang... I guess a borked firmware update is a borked firmware update after all. Okay... Link to comment Share on other sites More sharing options...
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