reddiamond Posted February 27, 2013 Share Posted February 27, 2013 I have the H80i and although the pump is fine and doesn't have any grinding noises i do have the high pitched noise from the fans, do i need to create an rma to get the fans replaced? Link to comment Share on other sites More sharing options...
snfo Posted February 27, 2013 Share Posted February 27, 2013 Yes. There are some new PWM fans to replace the stock 3 Pin ones Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 28, 2013 Corsair Employees Share Posted February 28, 2013 The H80i and H100i should have been added if not then please select the closest option and post the case number I will change it. Link to comment Share on other sites More sharing options...
reddiamond Posted February 28, 2013 Author Share Posted February 28, 2013 Hi, sorry i found it just after i posted so i deleted the post. Also as everything else works fine do i need to update the firmware or am i better off leaving it at 104? Thanks RD Link to comment Share on other sites More sharing options...
Toasted Posted March 1, 2013 Share Posted March 1, 2013 You mentioned you have the high pitch noise If you do and your fans are 3-pin, request an RMA and ask for PWM fans. If you don't have any issues e.g. no high pitch noise. Don't worry about the new FW update. Link to comment Share on other sites More sharing options...
reddiamond Posted March 1, 2013 Author Share Posted March 1, 2013 I got a reply today and an rma number, they are sending me some new fans so hopefully all sorted :biggrin: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 5, 2013 Corsair Employees Share Posted March 5, 2013 Glad to hear that Reddiamond, let us know how if the new PWM fans solves this issue. Link to comment Share on other sites More sharing options...
reddiamond Posted March 6, 2013 Author Share Posted March 6, 2013 Fans came today :) Will let you know if my problem is sorted after i fit them at the weekend and i gotta say what a cracking service, from requesting an rma to recieving new fans took 6 days :D Once i've changed the fans will i need to update the firmware or leave it at 1.0.4 ? Link to comment Share on other sites More sharing options...
Tranquilz Posted March 7, 2013 Share Posted March 7, 2013 Hi I bought my h80i today 2013-03-06 and i have that weird sound as well, i did an RMA. I live in Sweden so is it even possible to send new PWM fans to me? also it said at the bottom of the RMA page that i had to send the fans that was in the package for them to even make an RMA, where do i send them? and do i send them befor or after i get new ones? Link to comment Share on other sites More sharing options...
wytnyt Posted March 7, 2013 Share Posted March 7, 2013 Hi I bought my h80i today 2013-03-06 and i have that weird sound as well, i did an RMA. I live in Sweden so is it even possible to send new PWM fans to me? also it said at the bottom of the RMA page that i had to send the fans that was in the package for them to even make an RMA, where do i send them? and do i send them befor or after i get new ones? they dont require fans to be sent back as a rule but call corsair and explain things to them you can use skype for free calling. Link to comment Share on other sites More sharing options...
Tranquilz Posted March 7, 2013 Share Posted March 7, 2013 ok whats the skype name or nr? Link to comment Share on other sites More sharing options...
Toasted Posted March 8, 2013 Share Posted March 8, 2013 Call their toll free number. It's listed in their website. Link to comment Share on other sites More sharing options...
reddiamond Posted March 10, 2013 Author Share Posted March 10, 2013 Fans installed and its silent, no high pitched whine any more :biggrin: Deleted all my profiles and restarted cl and created new ones and it works fine controlling the fan speeds etc so i'll leave 1.0.4 firmware on the cooler :sunglasse Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 11, 2013 Corsair Employees Share Posted March 11, 2013 Glad to hear that. So far I've been seeing good results when using the PWM fans. I hope it stays that way. Keep the feedbacks going Link to comment Share on other sites More sharing options...
Tranquilz Posted March 19, 2013 Share Posted March 19, 2013 Well im pretty pissed off, i made an rma like u said, and got the responce, i even called them. not 3 weeks later and i keep looking at the status of my rma and still nothing changed, no fans in my mail, no answear from corsair!! and now when i try to check status on top of all it says its the wrong rma nr........ this is not ok! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 20, 2013 Corsair Employees Share Posted March 20, 2013 Post your case # and I will look into it. Link to comment Share on other sites More sharing options...
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