Macias Posted February 22, 2013 Share Posted February 22, 2013 Hello. RAMGUY could You please check on my case #5604984? I submited on 11.02.2013 and still no answer from TS. Thanks! Link to comment Share on other sites More sharing options...
Macias Posted February 23, 2013 Author Share Posted February 23, 2013 Hi My post was moved from cooling section. My rma is about H100i high pitch sound from fans, thats why i posted it there. As i understand, Corsair is replacing those fans and its not a regular rma/warranty case. Can someone move back that post to cooling section please? thank You Link to comment Share on other sites More sharing options...
Synthohol Posted February 23, 2013 Share Posted February 23, 2013 the topic your post is under is irrelevant, Ram Guy scans all posts but not until monday when they are open :): Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 25, 2013 Corsair Employees Share Posted February 25, 2013 I am sorry for the delay but the fans have been on back order but will ship out soon. And I will post the firmware update for the cooler on Monday or Tuesday Link to comment Share on other sites More sharing options...
Macias Posted February 25, 2013 Author Share Posted February 25, 2013 Thanks. Will there be an answer from TS or do they just ship fans with no update on rma status? I'm asking because i dont know if i filled right "lot code" and "serial number" fields. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 27, 2013 Corsair Employees Share Posted February 27, 2013 You should get an email with the tracking number when the fans ship I have sent a message to our customer service for you. Link to comment Share on other sites More sharing options...
Macias Posted March 8, 2013 Author Share Posted March 8, 2013 Still nothing. No answer, no fans... RAMGUY could You please check whats going on? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 8, 2013 Corsair Employees Share Posted March 8, 2013 I am sorry but all I can do is send them another message which I have done It might be best to call our customer service by phone. Link to comment Share on other sites More sharing options...
Macias Posted March 11, 2013 Author Share Posted March 11, 2013 I just got email that new fans has been shipped. Thanks for Your help RAMGUY! Link to comment Share on other sites More sharing options...
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