FilthyDragon Posted February 15, 2013 Share Posted February 15, 2013 I've requested RMA and I've recieved a mail from corsair, however, there are 2 things that I'm not too sure about. First of all, this: Please fill out the rest of your RMA and we will process the replacement PWM fan for you free of charge. It says "fan" but the H80i has 2 fans, I don't know if this is a typo or another mistake. Second of all: Please disregard the message that advises you to return your product. You will not be required to return anything. Thank you. After I filled out the rest of my RMA I got send an email which stated that I should return the broken parts, is this email the "message" that advises me to return my product? Lastly, I checked my RMA status to find this: Thank you for choosing Corsair products! The following is the status of your RMA Number 5618068. RMA Issued On: 2/15/2013 Defective Parts Received on: Defective Parts Not Yet Received * NOTE: it may take up to 24 hours for this date to be updated after arrival at Corsair Part Number Received: N/A So, do I need to send the fans, the entire unit, or nothing at all? Link to comment Share on other sites More sharing options...
This topic is now archived and is closed to further replies.