johnstrasser Posted February 14, 2013 Share Posted February 14, 2013 Whilst reading up on some things I came across this in the doc for my MB: Be sure to check out the "Known issues". . . PS - sorry for the "wall of text" I was looking for some kind of spoiler bb tag and couldn't find it. ========================================= ========================================= ========================================= Readme Information for Intel® Desktop Utilities, version 3.2.4 Date: August 29, 2012 Table of Contents 1. Overview 2. Supported Intel(R) Desktop Boards and Intel(R) Chipsets 3. System Requirements 4. Compatibility Information 5. Known Issues 6. Notes and Tips 7. Legal Disclaimer 1. Overview =========== Intel(R) Desktop Utilities provides a hardware monitoring capability that interrogates the sensors on your Intel(R) Desktop Board and, if alerting is enabled, can also alert you if any sensors go outside of their specified ranges. If an alert occurs, Intel Desktop Utilities can notify you a number of different ways: a flashing red icon in the system tray, a pop-up alert message or an audible notification. The hardware monitor retains a history of the previous alerts that have occurred. Intel Desktop Utilities also provides you with easy access to system hardware and software information. Note: Only one user at a time (with Administrator rights) can run Intel(R) Desktop Utilities. If other users try to open additional instances of Intel(R) Desktop Utilities, no prompt or activity will appear to those users. This readme file contains information specific to this release and provides information about the application that was discovered too late in the development process to be included in the help file. This version (3.2.4) of Intel(R) Desktop Utilities includes: - Support for newer Intel(R) Desktop Boards. Intel(R) Desktop Utilities is only qualified to run on Intel Desktop Boards with specific Intel(R) chipsets. In addition, the specific heatsink/fan combination must have been qualified for the Intel Desktop Board (check your board's installation instructions). Note: Displayed temperature readings should be considered approximate and should not be used for design or validation of thermal solutions. 2. Supported Intel(R) Desktop Boards and Intel(R) Chipsets ========================================================== For updates to Intel Desktop Utilities and the most current information on boards support, consult the following website: [url]http://www.intel.com/go/idu[/url]. NOTE: On older Extreme Series Intel(R) Desktop Boards, the monitoring and adjustment of system parameters can only be performed using Intel(R) Desktop Control Center. Please use the guidance provided by the following web site to determine BIOS and applications supported for your board: [url]http://downloadcenter.intel.com[/url] Users could create system issues if they run applications inappropriate for their specific board. 3. System Requirements ====================== 1. Supported operating systems: - Microsoft Windows* 8 and Microsoft Windows 8 Professional Editions (32-bit and 64-bit) - Microsoft Windows 7 Ultimate, Professional and Home Premium Editions (32-bit and 64-bit) Also requires Service Pack 1 - Microsoft Windows Vista* Ultimate, Enterprise and Home Premium Editions (32-bit and 64-bit) Also requires Service Pack-1 or Service Pack-2 - Microsoft Windows XP* Professional and Home Edition (32-bit) Microsoft Windows XP Professional Edition (64-bit) Also requires Service Pack-2 or Service Pack-3 2. A minimum of 800x600 resolution with 16-bit color display configuration. 3. Intel Desktop Utilities has been qualified only with the heatsink, fan, and processor combinations listed for Intel(R) boxed processors. The heatsink must be properly installed with adequate but not excessive thermal interface material. For more information, check your Product Guide, Technical Product Specification (TPS) or the installation instructions for your specific Intel Desktop Board. 4. Intel Desktop Utilities requires Microsoft Internet Explorer 5.5 or newer. 4. Compatibility Information ============================ Intel Desktop Utilities may fail when run simultaneous with other monitoring software (LANDesk* Client Manager, the CPU-Z* program from CPUID*, or other third-party monitoring programs) that access the same hardware resources (Super I/O chips, Monitoring ASICs, SMBus driver, etc.). NOTE: On older Extreme Series Intel(R) Desktop Boards, the monitoring and adjustment of system parameters can only be performed using Intel(R) Desktop Control Center. Please use the guidance provided by the following web site to determine what BIOS and Intel-provided applications are supported for your board: [url]http://downloadcenter.intel.com/[/url] Users could create system issues if they attempt to run applications inappropriate for their specific board. 5. Known Issues =============== ISSUE-1 -- An issue has been reported that indicates the Intel Desktop Utilities (IDU) program can occasionally negatively impact audio/video streaming. In this case, users may see dropped video frames and/or glitches in audio playback. These issues only occur when Intel(R) Rapid Storage Technology (RST) is also being used to manage RAID arrays and/or array/drive caching. STATUS - Under investigation. Work is in progress on a fix and will be included in a subsequent release of Intel(R) RST. WORKAROUND No workaround is currently available. Until such time as a release of Intel(R) RST becomes available that addresses this issue, users may choose to uninstall IDU. This will not necessarily prevent audio/video stuttering from occurring, however, it may only lower the occurrence rate. ISSUE-2 -- If a fan's cable is moved from one board connector to another, ===== connector that is unused, Intel(R) Desktop Utilities may continue to identify the fan by its original connector position. STATUS – Under investigation. Please use the workaround below. WORKAROUND - Click on the "Fans Redetect" button in the "Set Sensor Threshold" dialog. The identification of fans will be corrected after a system restart. ISSUE-3 –- Unable to install an older version of Intel Desktop Utilities over ===== the current version. STATUS – Overinstall to an older version is not supported. Please use workaround below. WORKAROUND - To install an older version of Intel Desktop Utilities, you must manually uninstall the newer version, reboot the computer, and then install the desired (older) version. ISSUE-4 -- The speed of all memory devices plugged into the system may be ===== reported as the "current speed that the devices are running" instead of the "rated speed of each device". This is shown under the System Information page of Intel Desktop Utilities. STATUS – Under investigation. WORKAROUND – There is no workaround for this issue at this time. ISSUE-5 -- Hard Drive Active Transfer Mode is only displayed as MWDMA2 (instead of UDMA) when Chipset-SATA mode is set as AHCI. STATUS – Under investigation. The issue appears to be a problem within the Microsoft AHCI driver; while it is reporting that UDMA modes are supported, it is not reporting that any of these modes have been selected/enabled. WORKAROUND – This issue can be alleviated by reinstalling the Intel AHCI driver, if using either AHCI or RAID mode on the computer (note that if using IDE mode, the driver cannot be uninstalled). Go to the Intel Download Center at: [url]http://downloadcenter.intel.com[/url] Then search for either AHCI or RAID, depending upon your computer configuration. ISSUE-6 -- No temperature or health information displayed for storage devices connected to certain SATA/eSATA ports. STATUS - Under investigation. The Marvell Storage driver does not support S.M.A.R.T. data extraction. We are working with Marvell to remedy this issue. WORKAROUND - If utilizing RAID support on these ports, no workaround is available. If connecting simple volumes, however, you can uninstall the Marvell driver (and then reboot); the default Microsoft driver supports S.M.A.R.T. data extraction. Then health and temperature extraction will work. ISSUE-7 -- When starting the Intel Desktop Utility program, only the system-busy spinner appears on the screen. STATUS - Under investigation and appears to be associated with UEFI operation. WORKAROUND - Some BIOS releases have errata that results in problems if UEFI mode is used in the BIOS. Make sure that you have the latest BIOS for recently released Intel Desktop Boards. If needed, disable the "UEFI Boot" setting in BIOS. 6. Notes and Tips ================= The following notes and tips provide additional information about Intel Desktop Utilities (IDU): 1. Temperatures differ between BIOS and Intel(R) Desktop Utilities. In the Microsoft* Windows* environment, power management is enabled and running. When the processor has nothing to do (which typically happens hundreds or thousands of times per second), the processor will enter one of its lower-power states (called C-states). The longer the processor remains in the idle state, lower C-states can be used and more power saved. Since power usage roughly translates into heat generated, the lower-power states allow the processor to run cooler. In BIOS, on the other hand, none of the lower-power states are enabled. When the BIOS has nothing to do, it sits in a loop waiting for something to happen. As a result, the temperature of the processor will be higher while in BIOS, even if it is just as idle as it is in Windows. This is not an extreme hot state however and is an expected system behavior. 2. If the IDU Hardware Monitor screen does not show temperature information for data storage devices (HDDs/SSDs), you should first ensure that the Intel INF Update package is installed. If the problem persists, note the following secondary possibilities: - Many solid state drives (SSDs) and some rotating hard disk drives (HDDs) do not include temperature sensors. Temperatures will only be shown for HDDs/SSDs that both include sensors and support a temperature attribute within their S.M.A.R.T. support. - Certain versions of Intel(R) Rapid Storage Technology (RST) include defects that prevent S.M.A.R.T. data from being extracted. As a workaround, try a later version of Intel(R) RST. - Extraction of HDD/SSD temperatures is only supported on newer (6-series or newer) Intel Desktop Boards (for example: DH61xx, DH67xx, DP67xx, DQ67xx, etc.). We do not provide HDD/SSD temperature extraction for other 3rd-party RAID controllers (add-in boards or those utilized on older Intel Desktop Boards). - Due to a compatibility issue between Intel Desktop Utilities versions 3.2.1 thru 3.2.3 and Intel(R) Rapid Storage Technology Enterprise (RSTe) v3.0.0, support for the extraction of HDD/SSD temperatures is not supported on the Intel Desktop Boards DX79SI and DX79TO. We are working to address this compatibility with a future update to Intel Desktop Utilities. 3. Temperature readings from some SSDs do not change. A number of SSDs that are on the market from multiple vendors will expose a S.M.A.R.T. temperature attribute, but do not actually have a physical sensor to provide temperature reading updates. The firmware for these drives has been modified to return a static temperature reading in these cases (typically 30 degrees C). 4. The sensor name for Processor Thermal Margin cannot be changed. This only happens on Intel(R) Desktop Boards that show the sensor name for Processor Thermal Margin and does not apply to boards that only show the sensor name Processor Temperature. Thus, the display of the processor temperature falls into two categories: - Processor Thermal Margin, where a delta value or difference between current processor temperature and maximum processor temperature is displayed). In this category, the sensor name for Processor Thermal Margin cannot be changed. - Processor Temperature, where the actual processor temperature is displayed. It is left to the user to determine to what extent this is below the processor's maximum temperature. For this second category, the user can change the sensor name for Processor Temperature as desired. 5. In the System Information's Detail scene, the External Clock value is the speed of the physical clock cycle (such as 133 MHz), not the actual programmed bus speed (such as 533 MHz). 6. For audible alerts, a Windows audio device must be correctly installed. 7. Note that Intel Desktop Utilities does not support system monitoring from a Guest account. 8. The tray icon will continue to blink after all messages in Alert History are deleted. This is normal activity for Intel Desktop Utilities. 9. Keyboard navigation is not supported (such as using Arrow keys or the Tab key) for Intel Desktop Utilities. 10. Intel's recently released user survey and automatic notification exists only if a new Intel(R) Desktop Utility program release supports your computer's specific Intel(R) Desktop Board. Also note that at this time surveys and automatic notification features are only available on computers with an English language operating system. 11. Some of the gauge text has been shortened so that titles will fit within the description fields. These include: CPU = Central Processing Unit GPU = Graphics Processing Unit ICH = Input/Output Controller Hub IOH = Input/Output Hub MCH = Memory Controller Hub PCH = Platform Controller Hub PSU = Power Supply Unit VR = Voltage Regulator 7. Legal Disclaimer =================== Intel is not responsible for any errors which may appear in the documentation or the Software. Intel reserves the right to make changes to this document or Software at any time, without notice. Intel may make changes to the Software, or to items referenced therein, at any time without notice, but is not obligated to support, update or provide training for the Software. UNLESS OTHERWISE AGREED IN WRITING BY INTEL, THE INTEL PRODUCTS ARE NOT DESIGNED NOR INTENDED FOR ANY APPLICATION IN WHICH THE FAILURE OF THE INTEL PRODUCT COULD CREATE A SITUATION WHERE PERSONAL INJURY OR DEATH MAY OCCUR. Intel products are not intended for use in medical, life saving, life sustaining, critical control or safety systems, or in nuclear facility applications. Intel may make changes to specifications and product descriptions at any time, without notice. Designers must not rely on the absence or characteristics of any features or instructions marked "reserved" or "undefined." Intel reserves these for future definition and shall have no responsibility whatsoever for conflicts or incompatibilities arising from future changes to them. The information here is subject to change without notice. Do not finalize a design with this information. The products described in this document may contain design defects or errors known as errata which may cause the product to deviate from published specifications. Current characterized errata are available on request. Intel, Intel Core, Pentium, Celeron and the Intel logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Additional Note: A component used in this software was based, in part, on a previous work by Anders Melander. Copyright (C) 2012 Intel Corporation. All rights reserved. * Other names and brands may be claimed as the property of others. Readme ver-3.2.4 082912-z14h5 Link to comment Share on other sites More sharing options...
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