Artful Dodger Posted February 11, 2013 Share Posted February 11, 2013 Hello, I purchased the HX850W model PSU from Newegg.com in November of 2011. In June of 2012, the PSU failed suddenly (simply refused to turn on after I came home from work one day) and to its credit did not damage any other system component. I was issued RMA #4787108 on 6/26/12 and received a replacement unit shortly thereafter. This replacement unit, has developed an audible clicking noise over the past month that I believe is related to the PSU cooling fan - as it is not a constant noise and happens more often under load. I have disconnected all case fans and ran the computer for a few minutes case open, the sound is definitely coming from within the PSU enclosure. I do not believe anything has fallen inside - the modular cables made for a quick swap with the original unit, only needed the 4 PSU mounting screws. The case is a SilverStone Fortress FT02, which does have an atypical (vertical) PSU mount. This is the only variable that I have not tested, as currently I do not have a spare case. Any help with this matter would be greatly appreciated. Thank you! EDIT: Sorry, I might have posted this in the wrong place. It is not clear to me if customer care is the preferred forum for this type of post. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 11, 2013 Corsair Employee Share Posted February 11, 2013 I have sent a request to our customer service for you to process another PSU at our expense so you should hear from them in the next 24-48 Hours if not I would suggest calling them by phone with your Previous RMA number Link to comment Share on other sites More sharing options...
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