digitalgoofy Posted February 8, 2013 Share Posted February 8, 2013 Hi Everyone, I bought the headset back in Oct 2012 and recently started using them regularly and absolutely loved them. Unfortunately the right headband plastic cracked about a week back so I made the rma request and it was approved after a call to the customer service. I also asked for a prepaid shipping label since I live in Canada and its probably better for me to just buy a new headset instead of paying for the shipping myself. It's been 2 days since I made the request but haven't heard anything from Corsair support yet. My Case # is 5585361 . Please check if something can be done for the shipping label. Also I read in the forum that I can request for the advanced rma as well. What's the procedure for that? Btw I am a loyal Corsair customer and have always trusted it with memory modules and have recently bought SP-2500 speakers and neutron gtx 240 as well. Link to comment Share on other sites More sharing options...
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