Insomnea8t2 Posted February 7, 2013 Share Posted February 7, 2013 Hi All I didnt want to raise an RMA if this problem isnt a big one so I was hoping it was ok to just seek a quick answer (RMA or NO RMA) from here! I just brought a CORSAIR CX750M Builderseries PSU and I was just wondering about a potential issue i have with it and whether anyone recognises the symptoms in general. Got everything unboxed and plummed into my base unit, everything powers up and for the last few days ive have been using my system fine. However from the outset the PSU makes, what i can only describe as, a high pitched whine/squeak when the hard drive is reading heavily. This usually occurs on bootup and the initial time in windows, as i speak im in Windows and its stopped doing it and the HDD is going quite a lot anyways. As I type this there is a few odd squeaks but for the most part its stopped! When im playing games and the GPU is drawing as normal there is no evidence of the squeak at all. Ive read a few articles that have spoken about something called "Coil Whine" but I have no idea.... Thank you for your time! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 8, 2013 Corsair Employees Share Posted February 8, 2013 Please use the link on the left and request an RMA and please post the case number as this is not normal and I would like to test the unit in our Lab here. Link to comment Share on other sites More sharing options...
Insomnea8t2 Posted February 8, 2013 Author Share Posted February 8, 2013 Hi Thank you for the response, I have just raised the request. Case ID is - 5603959 Kind Regards Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 8, 2013 Corsair Employees Share Posted February 8, 2013 You will get some automated emails just ignore these asking you to send the unit at your expense as I have asked our customer service to take care of the shipping since the unit is less that thirty days old, so they should contact you shortly with more details. And I have also requested that the unit you have be sent back to the Main office for testing. Link to comment Share on other sites More sharing options...
Insomnea8t2 Posted February 13, 2013 Author Share Posted February 13, 2013 Thank you for your help - I have now recieved the relevant RMA numbers from your Customer Support and just waiting on UPS to pickup the supply! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 14, 2013 Corsair Employees Share Posted February 14, 2013 NP Please let me know if there are any more questions. Link to comment Share on other sites More sharing options...
Insomnea8t2 Posted February 14, 2013 Author Share Posted February 14, 2013 Hi Having checked the status with UPS the last message I had from them was the following. The customer was not available on 3rd attempt / Package abandoned by the sender and the receiver This was odd as they havent tried 3 times only the once! Having spoken to UPS to complain, as i was in all day yesterday, they have said that the package collection was abandoned and this is usually down to being unable to bill the company that submitted the request. They have said that I would need to contact the company who submitted the original label request (ie you) regarding this to submit another label for collection. Please advise if this is possible, as the power supply is still sat on my living room floor! Many Thanks Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 14, 2013 Corsair Employees Share Posted February 14, 2013 I am sorry about that I do not deal with shipping so there is not a lot I can do but I did send our customer service message for you and asked them to investigate this and contact you with an update ASAP. Link to comment Share on other sites More sharing options...
Insomnea8t2 Posted February 20, 2013 Author Share Posted February 20, 2013 Thank you very much for all your assitance. The PSU was picked up Monday and I now await the replacement! Link to comment Share on other sites More sharing options...
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