Gil80 Posted February 3, 2013 Share Posted February 3, 2013 :mad: Ok after a 3rd RMA which I got a silent H100i, today the PC refuses to boot due to CPU Fan Failure! When I open the case I see the Corsair logo is RED. The fans I use for the radiator are connected to the MB and I never connect them to the pump. The pump power connection are secured and so does the CPU (pump) connector that reports the speed. In the BIOS I've disabled fan control for CPU but it doesn't help. unit firmware is 1.05 and was finally a silent one. Now I can't use the computer because I don't have a cooling replacement for the CPU! The BIOS prompts me to press F1 to enter BIOS and fix it but there's nothing to fix. Corsair, I do believe it's time you either quit doing cooling devices and stick to RAM or change your pump manufacturer! Or at least don't make it in China or better yet, fire your QC department (if you have any) and hire professional QC team! Link to comment Share on other sites More sharing options...
andyvee Posted February 3, 2013 Share Posted February 3, 2013 If your case has room , try the H110 , thats made by Asetek so should be much more reliable , all the 80's & 100 variants are made by cool($)hit(e) , they give up selling direct themselves presumably as there name was always being dragged thru the mud , sadly that now seems to be sticking to Corsair :(: . Link to comment Share on other sites More sharing options...
Gil80 Posted February 3, 2013 Author Share Posted February 3, 2013 Unfortunately, I use Antec P280 case which cannot accommodate the H110. I wish Corsair would use the H110 pump with the rad's of H100. Link to comment Share on other sites More sharing options...
wytnyt Posted February 4, 2013 Share Posted February 4, 2013 If your case has room , try the H110 , thats made by Asetek so should be much more reliable , all the 80's & 100 variants are made by cool($)hit(e) , they give up selling direct themselves presumably as there name was always being dragged thru the mud , sadly that now seems to be sticking to Corsair :(: . whats cool($)hit(e)? Link to comment Share on other sites More sharing options...
Gil80 Posted February 4, 2013 Author Share Posted February 4, 2013 whats cool($)hit(e)? CoolIt - That's the cooler manufacturer. See here: http://www.coolitsystems.com/index.php/products/retail.html But now the guys here refer to them as Cool(sh)It. I think it will catch on :D Link to comment Share on other sites More sharing options...
wytnyt Posted February 4, 2013 Share Posted February 4, 2013 i dont understand how some people have problems while others dont,yet were using the same stuff Link to comment Share on other sites More sharing options...
Gil80 Posted February 4, 2013 Author Share Posted February 4, 2013 When creating a product, problems are bound to happen. The question is, how frequently, what's the spread and how many customers report to have an issue. Some people are lucky but only time will tell if your unit won't drop dead like mine just did (4 days) Some are unlucky. It appears that with the H80/100 and H80i/100i there are more issues than other products from Corsair. Since Corsair doesn't manufacture these units, it's hard to say what is their involvement in quality assurance and quality control of the Hydro series. Me, as a quality analyst in my profession, I must admit that I have never come across with such a wide spread issue from what is considered a leading brand (Did anyone mentioned Toyota recall?). I believe that if Corsair would manufacture the Hydro series with tight QC/QA, this forum would be dead. But then again, I believe they don't manufacture their own RAM modules - however, RAM is much more delicate and sensitive piece of equipment then pump and some tubes. Link to comment Share on other sites More sharing options...
wytnyt Posted February 4, 2013 Share Posted February 4, 2013 i have 2 hydro's ticking right along after 6+ months and im sure im not just the exception.id bet if one were to compare the number of problems here compared to the amount actually sold,it would be an acceptable amount. yes i know theres problems noted on many web sites and quite frankly i roll my eyes to that,the reason being is ive seen people committing their time surfing and posting their experience on multiple sites so the actual failure rate is very skewed,but they still continue to use these products:roll: for alot of people the management of these units are above their skill level and those are the ones that try their best to tarnish the products image to mask their own short comings but corsair should make documentation using these in a a b c language Link to comment Share on other sites More sharing options...
Gil80 Posted February 4, 2013 Author Share Posted February 4, 2013 True that forums are no means of measure. That being said, there are many customers like myself that are doing their 4th RMA. I read about 7th, 3rd and so on. It just shows that even when they RMA your item, they can't guarantee its quality. This fact alone is something that takes a lot of notice. You can roll you eyes as much as you want but the fact it that the problem is present and it's in many forums, you can't ignore it. That being said, one would think that with the H100i, they will solve all the issues from the H100 based on their experience. When that expectation didn't follow through, guess what happens to the reputation of Corsair and the customers who spent a lot of money for what suppose to be "bug free" quality product. Honestly, I'm not the only one who thought that after H100 noise issue, they would come up with H100i free from that. It's not a RAM module which is very sensitive, it's a pump. You'd expect that to be a walk in the park compared to RAM making. Link to comment Share on other sites More sharing options...
wytnyt Posted February 4, 2013 Share Posted February 4, 2013 when most air coolers are loaded hard they sound like a jet engine and thats ok but when a hydro makes a similar noise ,its inferior,hmmm every product has its quirks Link to comment Share on other sites More sharing options...
Gil80 Posted February 4, 2013 Author Share Posted February 4, 2013 Again, what you are saying depends on many factors. One common notion is that hydro coolers should be silent because they don't move air like air coolers. If you take for example the Noctua N14 it's a mammoth and silent and efficient as H100 but silent-er but it's not practical since it occupies the entire case. It has a lot to do with expectations. Water=silent, Air=noise. BUT, there's a noise and there's a noise. Fan noise is much more bearable then pump grinding noise or high pitch noise. And expectations that a newer model will provide better results and better quality based on past experience, that is why you have software versions and hardware versions... the latest should be better and that's the expectation customers have from H100i compared to H100. Link to comment Share on other sites More sharing options...
ez12a Posted February 4, 2013 Share Posted February 4, 2013 i have 2 hydro's ticking right along after 6+ months you talk as if you have experience with the h100i but you dont. The problem isnt with h100s its the h100i model. Of course you probably havent seen any problems. Same with my 3 year old H50, it has been working fine other than not being able to cool my overclocked 2700k. Your experience with the H100 isnt applicable to h100i owners. I mean the fact that Corsair had to pull the update and admitted that they shipped less than perfect fans is a clue. OP until you get another RMA done I would just plug a fan into the CPU fan header. Link to comment Share on other sites More sharing options...
Pudfark Posted February 4, 2013 Share Posted February 4, 2013 @Gil80 Be careful you don't rub a hole in your CPU, after wiping the paste off of it that many times. You have the patience of a Saint. @ez12a Well said. @RamGuy Why no "i" sticky where all of us Very Patient Customers can go and easily look for info that pertains exclusively to us? Link to comment Share on other sites More sharing options...
Gil80 Posted February 4, 2013 Author Share Posted February 4, 2013 @ Pudfark, I think that if I rub a hole in my CPU thermal case, I would actually get a better cooling results :D (i7 3770K the notorious high temp CPU with cheap thermal paste by Intel). Link to comment Share on other sites More sharing options...
Byomes Posted February 24, 2013 Share Posted February 24, 2013 I'm experiencing the same problem as the op.... Do I need to rma this? :mad: I've had the h60 before, shouldn't have upgraded. Op, what did you do to solve this issue? Link to comment Share on other sites More sharing options...
Gil80 Posted February 24, 2013 Author Share Posted February 24, 2013 RMA it. There's nothig you can do. Link to comment Share on other sites More sharing options...
Byomes Posted February 24, 2013 Share Posted February 24, 2013 I was hoping I would get an rma response. Dammit, what did you replace it with? Link to comment Share on other sites More sharing options...
Iamanerd2 Posted February 24, 2013 Share Posted February 24, 2013 :mad: Ok after a 3rd RMA which I got a silent H100i, today the PC refuses to boot due to CPU Fan Failure! When I open the case I see the Corsair logo is RED. The fans I use for the radiator are connected to the MB and I never connect them to the pump. The pump power connection are secured and so does the CPU (pump) connector that reports the speed. In the BIOS I've disabled fan control for CPU but it doesn't help. unit firmware is 1.05 and was finally a silent one. Now I can't use the computer because I don't have a cooling replacement for the CPU! The BIOS prompts me to press F1 to enter BIOS and fix it but there's nothing to fix. Corsair, I do believe it's time you either quit doing cooling devices and stick to RAM or change your pump manufacturer! Or at least don't make it in China or better yet, fire your QC department (if you have any) and hire professional QC team! make sure you have either the 3pin coming from the sata plug on pump plugged into the cpufan slot on your motherboard. and it should fix the problem. also make sure you have the fan headers hooked up to either optfan or chafan header on mobo and control fans with bios until software is fixed. Link to comment Share on other sites More sharing options...
ronss Posted February 25, 2013 Share Posted February 25, 2013 there is 2 cables for the fans, each one can have 2 fans connected to it... its suppose to be plugged into the top of the pump, and the other end to the fans...there are 2 of these cables.....and i don,t know why you are not connecting your fans according to the directions.... Link to comment Share on other sites More sharing options...
Gil80 Posted February 25, 2013 Author Share Posted February 25, 2013 Guys, it's like the 10th time I'm installing H100i so I'm quite confident with it. This was a dead unit. Regardless, I'd rather connect to the fans to the MB since I have other software to control the speed. Link to comment Share on other sites More sharing options...
Iamanerd2 Posted February 25, 2013 Share Posted February 25, 2013 Guys, it's like the 10th time I'm installing H100i so I'm quite confident with it. This was a dead unit. Regardless, I'd rather connect to the fans to the MB since I have other software to control the speed. yeah i wouldnt trust anything other than satas power and pump speed cable hooked to h100i everything else on mobo.only connect usb link to set colors then disable sierra service and wait for update to link software Link to comment Share on other sites More sharing options...
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