wolbur Posted February 1, 2013 Share Posted February 1, 2013 Hi, I'm trying my luck here as tech support is slow to answer. I've sent my AX760 through express RMA with tracked and ensured parcel. According to the deliverer, the parcel was delivered tuesday at ~10:40. I haven't got any confirmation in my errand that the faulty unit has been recieved and I'm starting to wonder if something went wrong. According to the information given in my case, there should be at most a 24h delay for a confirmation. Three days have passed since and I'm missing my computer a lot. :(: What should I do? Keep waiting or sound the alarm? Prease herp. Edit: Forgot to mention I sent it from Sweden to the Netherlands office. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 1, 2013 Corsair Employee Share Posted February 1, 2013 That is not uncommon it does take 24-48 hours to process RMA's. Please post your case number and I will ask Customer Service to check this for you Link to comment Share on other sites More sharing options...
wolbur Posted February 1, 2013 Author Share Posted February 1, 2013 RMA #5526544 Thanks! :biggrin: Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 4, 2013 Corsair Employee Share Posted February 4, 2013 Looks like it was received in the system this morning. TS/Administrator RMA is being processed by Corsair 2/4/2013 5:35:34 AM Link to comment Share on other sites More sharing options...
wolbur Posted February 5, 2013 Author Share Posted February 5, 2013 Thank you, that's a load of my mind! :) Link to comment Share on other sites More sharing options...
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