jack2lombre Posted February 1, 2013 Share Posted February 1, 2013 Hello First all all, sorry for somes mistakes i could do here, i'm not native english and it's sometimes difficult to write correctly I got a problem with my vengeance 2000 : plastic are craked like other posts i saw on the forum My case is #5529664 and i received a mail to generate an address label for the return. Yet it's done, but i had some difficulties to enter the previous form for the serial number and the lot number. Nevertheless, i'm asking if you got enough information ? Best regards Olivier Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted February 1, 2013 Administrators Share Posted February 1, 2013 Yep, you're good to go. Link to comment Share on other sites More sharing options...
jack2lombre Posted February 1, 2013 Author Share Posted February 1, 2013 Hi, thank you for your quick answer The post office refused your label so I had to rewrite it manually ! But as the destination is outside of my country, I'm not confident in what I have writen (between street adress, zip code and the city, it's quite confusing when it's not your own country) Would I be informed about the reception in the netherlands ? Best regards Olivier Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted February 1, 2013 Administrators Share Posted February 1, 2013 Yes, once it's received and processed the automated system should update the ticket stating as such. Link to comment Share on other sites More sharing options...
jack2lombre Posted February 15, 2013 Author Share Posted February 15, 2013 Thanks a lot. The proof of delivery was updated a few days later. Yesterday i was informed for the return, and UPS phones me a few minutes ago. Nice work ! Link to comment Share on other sites More sharing options...
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