JoeWatkins Posted January 30, 2013 Share Posted January 30, 2013 I have a set of SP2500 speakers which I have owned since April 2011. Just before Christmas I was unable to turn them on (which I believe is a common problem?) for over a week. When they finally did turn on again they was a loud bang and a strong smell of burning from both speakers when I tried to use them. I have an outstanding RMA, but I have just been to the post office and have been quoted 2 prices - £75 and £105 for postage, as the nearest repair centre is in The Netherlands (I am in the UK) and obviously they are quite heavy. I personally feel this is extortionate. Whilst I appreciate Corsair will be fixing for free, when I can buy a brand new set delivered for £180, why should I have to pay over half their value just to get them repaired when they are still under manufacturer's guarantee? Is there anything that can be arranged? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 31, 2013 Corsair Employee Share Posted January 31, 2013 I am sorry about that but you will want to speak with our customer service by phone about this, please install SKYPE and call the toll free number listed under contact on http://www.corsair.com/contact and explain the situation and see if there is anything they can do. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.