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Corsair Link Cable Replacement AX760i


swervinc

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I recently purchased an AX760i PSU but when unboxing one of the cables on my Corsair Link cable has come out. It may not have been crimped properly. Is there any way I can get a replacement without returning the whole PSU? I recently had to return a new HX750 and don't want anymore downtime plus I love this PSU :D: Thanks.

 

Images:

 

https://www.dropbox.com/s/twyitlcknukiobs/Photo%2025-01-2013%2019%2018%2017.jpg

 

https://www.dropbox.com/s/3jf0l91f2jixs9w/Photo%2025-01-2013%2019%2019%2056.jpg

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  • 3 weeks later...

Was wondering if you could help me further? I tried tech support express twice and so eventually emailed RMAService@corsairmemory.com. I received a reply saying that the part was not available but I could return my PSU and get a replacement. To me this is really inconvenient for one small cable and I don't want the hassle. I was wondering if one cable in this kit was the same:

 

http://www.corsair.com/en/corsair-link/corsair-link-kits/corsair-link-accessory-cable-kit.html

 

One looks to be similar so I may be able to buy this instead? Thanks for your help.

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  • 4 weeks later...
  • 2 weeks later...

I have absolutely the same problem. Just I bought the AX 860I PSU.

I sent an email to jackflash with asking for help.

This cable is really bad quality.

Do I need to make a RMA. I bought the PSU today and already installed it as a replacement for a broken bequiet psu.

You produce a high quality PSU but that cable is the opposit of it :(

Without the PSU I cannot use the pc so I would be happy if I just get a working cable.

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  • Corsair Employee
I sent an email to jackflash with asking for help.

 

This email no longer exist. We have shut it down couple years ago. Best is to use the link on the left and submit an RMA and simply state that you need the PSU link cable.

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  • 3 weeks later...
  • Corsair Employee
Can you please post some photos of the cables that you have received? I want to know if it was the wrong part the sent you or simply the package was mistakenly labelled. If it was, then we can correct them in the future. Thanks in advance.
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Here is a link to the picture of the cables. Sorry for the quality it's difficult to take a separate picture of each. If you need more pictures I'll try.

 

https://www.dropbox.com/s/y7kn03i7mjr30s8/IMAG0029.jpg?v=0swn-

 

I've just spotted that they have sent these (from the code on the bag):

 

http://www.corsair.com/en/corsair-link/corsair-link-kits/corsair-link-accessory-cable-kit.html

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