MitchD Posted January 26, 2013 Share Posted January 26, 2013 Hi, I have a faulty memory stick from my 8gb CML8GX3M2A 1600c9 (2x4gb). I contact the company that sold me the memory (PC Case Gear in Australia) and they were insistent that I send back BOTH sticks at once as they cannot do anything with just the faulty stick, warranty wise. I can't do that as I need my PC running for work. It has already cost me a lot of time to fix this problem (formatting windows, researching why I was getting crashed programs, BSODs, etc) and I finally found a faulty stick using Memtest 86+. I submitted an RMA direct to Corsair (I have the number if you need it) and during the process it said I would be contacted by Corsair but I have only had automated responses (that say DO NOT REPLY) confirming my RMA, approving it and giving details, when what I really want is to speak to someone at Corsair so I can try and sort out this issue. I would like to be able to send only my broken stick away. How do I actually speak to someone to be able to organise this? Link to comment Share on other sites More sharing options...
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