horganshwag Posted January 25, 2013 Share Posted January 25, 2013 My Ram was giving me constant BSODs for a while so i ran Memtest found the bad ram and have only been using the other stick for about two or three months with no problems. I Think its about time i deal with the RMA lol. while my memory is being replaced i'd rather have a working PC and from what I have read corsair needs both of my sticks sent in so my question is what are my options? I was thinking about buying a third stick to use while they are being shipped and when they get back ill have an additional 4gb. If i do this i guess i should wait to RMA until my new stick arrives. Then i read that corsair does cross shipping and i was wondering about the details of that and if i have that option. Lastly am i required to pay shipping either way for the RMA and about how long will this entire process take? Thanks for the help. Link to comment Share on other sites More sharing options...
peanutz94 Posted January 26, 2013 Share Posted January 26, 2013 Just use the link on the left to request your RMA. Once you receive an RMA number call their CS by phone and ask for an advanced replacement. This way they will send you a new kit before you need to send the old one back. But it will REQUIRE a phone call because of credit card security. You can find the number on the main website page at the bottom under company>contact Lastly am i required to pay shipping either way for the RMA and about how long will this entire process take? Yes, you would be responsible to ship the defective RAM to them. They will pay to ship the new back. Normal RMA's would take between 7-10 business days and if you are outof the US you can safely add another 5-7 days to that. And advanced replacement could be to you in just a few days if you call them right off the bat!. I was thinking about buying a third stick to use while they are being shipped and when they get back ill have an additional 4gb. If i do this i guess i should wait to RMA until my new stick arrives. I would advise against this just because there is no way to tell if any two random sticks would work with each other if at all. There is a chance they could even be incompatible with each other and also the new kit if you try to add that stick to it. Besides it would give you absolutly no performance gains. If anything it could actually hamper performance running an odd number of sticks. Link to comment Share on other sites More sharing options...
horganshwag Posted January 27, 2013 Author Share Posted January 27, 2013 Just use the link on the left to request your RMA. Once you receive an RMA number call their CS by phone and ask for an advanced replacement. This way they will send you a new kit before you need to send the old one back. But it will REQUIRE a phone call because of credit card security. You can find the number on the main website page at the bottom under company>contact Yes, you would be responsible to ship the defective RAM to them. They will pay to ship the new back. Normal RMA's would take between 7-10 business days and if you are outof the US you can safely add another 5-7 days to that. And advanced replacement could be to you in just a few days if you call them right off the bat!. I would advise against this just because there is no way to tell if any two random sticks would work with each other if at all. There is a chance they could even be incompatible with each other and also the new kit if you try to add that stick to it. Besides it would give you absolutly no performance gains. If anything it could actually hamper performance running an odd number of sticks. Thanks for the help, you were very helpful. Link to comment Share on other sites More sharing options...
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