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Memory Not Listed In RMA Request Drop Down - Can't Submit


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I have a 32GB kit of 1866MHz Dominator Platinum memory in which 1 of the 4 sticks is bad failing MemTest86 and locking up Windows. I went to the support section to submit an RMA but my product is not even listed in the drop down leaving me unable to continue.


Product is CMD32GX3M4A1866C9


Can someone please help in getting my bad stick replaced ASAP? This was a $400 kit and understood it to be the best of the best being "highly screened for performance and stability"

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