hotsteamrice Posted January 20, 2013 Share Posted January 20, 2013 Hello everyone, not sure if I'm posting this in the right section, but here is my story. I had always been a fan of Corsair and was always satisfied with their quality products. One day I found out my PSU had a pop noise when I turned it on and the power light on my computer would blink once when the pop noise comes up, so I followed the RMA process and sent in my PSU. I asked Corsair for a prepaid shipping label and they sent me one without asking any questions. Got my package from UPS this week and opened it, WOW! I couldn't believe what I was seeing. Corsair sent me a brand new newer model PSU! I'm so happy and this was totally unexpected judging by my experiences with RMAs and the PSU I sent in was old. The customer service experience I had with other major brand companies(not gonna mention their names but I think you guys know who they are) were simply not on par with Corsair. I was extremely busy with school and exams during my RMA request period and these guys were soo patient with my late replies(sometimes I reply a week later) and the overall experience was outstanding. Thank you corsair and I will continue to support you guys! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 21, 2013 Corsair Employees Share Posted January 21, 2013 Thank you for taking the time to let us know, and we do try our best to help everyone when something happens. Link to comment Share on other sites More sharing options...
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