rfkrocktk Posted January 18, 2013 Share Posted January 18, 2013 In November, I bought the Corsair 4x8GB 32GB set of Vengeance RAM (CMZ32GX3M4A1866C9). I realized after a while that something was amiss and ran MemTest86+ and found that 3/4 of the RAM sticks were faulty. I RMA'd those and have received them back, but now I'm having a different problem. I noticed that one of the RAM versions was different than all of the other versions that I have. 3/4 sticks are version 3.24 and one is version 8.22. I plan on trying to OC this RAM, so I was wondering if with the different ICs if this will work or not. Do I need to ship it back and ask them to ship me the same IC version? Link to comment Share on other sites More sharing options...
peanutz94 Posted January 18, 2013 Share Posted January 18, 2013 Did they not send you a sealed new 4x8 kit? And did you send back just the faulty sticks or the entire kit? I guess I'm a little unclear on what you purchased at first. Was it the 32 gig kit or four individual 8 gig sticks? The reason I ask is that it's impossible to receive a kit that 3 out of four modules were bad. Each stick is physically tested on a MB before it leaves the factory, so this may suggest some other problem with your system than the memory. Link to comment Share on other sites More sharing options...
rfkrocktk Posted January 18, 2013 Author Share Posted January 18, 2013 This is another good reason why they do not suggest using multiple kits. That'd be awesome, except that despite their recommendations, they sent me back two sticks of 3.24 and one stick of 8.22. This was originally sold as a 32GB pack and all sticks were 3.24. Link to comment Share on other sites More sharing options...
peanutz94 Posted January 18, 2013 Share Posted January 18, 2013 Where did you buy them from? Corsair would have had you return the entire kit unless they were single sticks. Link to comment Share on other sites More sharing options...
rfkrocktk Posted January 18, 2013 Author Share Posted January 18, 2013 They wanted me to, but a computer without RAM for 2 weeks is hardly a computer at all. Link to comment Share on other sites More sharing options...
Synthohol Posted January 18, 2013 Share Posted January 18, 2013 you can call customer service and get an advanced RMA :): Link to comment Share on other sites More sharing options...
peanutz94 Posted January 18, 2013 Share Posted January 18, 2013 No, it's not, but you would have recieved a matched kit instead of single sticks back. You could have asked for an advanced replacement that would have allowed you to use the single stick untill the new kit arrived. I would give CS a call and see if they can still do that. Or let RamGuy see this and see what he suggests. But since you did not want to go by what they suggested at first, I'm not sure what they can do. Link to comment Share on other sites More sharing options...
rfkrocktk Posted January 18, 2013 Author Share Posted January 18, 2013 I'll wait for RamGuy, and then probably call customer service and see what they can do. Just want to get 4 sticks of stable RAM with the same version number :) Can't wait to OC. Link to comment Share on other sites More sharing options...
rfkrocktk Posted January 18, 2013 Author Share Posted January 18, 2013 Did they not send you a sealed new 4x8 kit? And did you send back just the faulty sticks or the entire kit? I guess I'm a little unclear on what you purchased at first. Was it the 32 gig kit or four individual 8 gig sticks? The reason I ask is that it's impossible to receive a kit that 3 out of four modules were bad. Each stick is physically tested on a MB before it leaves the factory, so this may suggest some other problem with your system than the memory. Well, 3 out of the 4 sticks failed MemTest86+ even in different slots on the motherboard. I'd like to think it was impossible, but... And yes, it was an entire kit. 4x8GB sticks = 32GB of 1866 Vengeance RAM. There did turn out to be something wrong with my motherboard, but that problem happened after I sent the RAM back and have since received another motherboard. Link to comment Share on other sites More sharing options...
peanutz94 Posted January 18, 2013 Share Posted January 18, 2013 Really ,chances are they were both related in one way or another and why so many sticks showed failures. Link to comment Share on other sites More sharing options...
rfkrocktk Posted January 18, 2013 Author Share Posted January 18, 2013 The "defect" with the motherboard was that after I had tested all of my RAM, I fried it when one of my modular power cables wasn't plugged in all the way. It could have been that the RAM slots were bad before I fried it, but it doesn't seem likely since one stick passed on every slot and 3 sticks failed in every slot. Link to comment Share on other sites More sharing options...
rfkrocktk Posted January 21, 2013 Author Share Posted January 21, 2013 *shameless bump* Ram Guy, should I RMA the 8.22 version RAM and ask them to send me 3.24? Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted January 21, 2013 Administrators Share Posted January 21, 2013 There's no way to single out a version. RMA the whole kit and they'll replace it and the replacement will be all of the same version. After the RMA has been approved you can also ask for an advanced RMA from customer service by calling them. Link to comment Share on other sites More sharing options...
rfkrocktk Posted January 22, 2013 Author Share Posted January 22, 2013 I don't know if I'll be able to do that now. My original RAM id was CMZ32GX3M4A1866C9, but this is not available for selection on the Corsair support website when filing a RMA. Second, the RAM that they shipped back to me is CMZ16GX3M2A1866C9. Should I just call in and explain the whole situation? Things seem to have gotten pretty fubar since I didn't send in the whole kit before. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted January 22, 2013 Administrators Share Posted January 22, 2013 CMZ32GX3M4A1866C9 is in the RMA form now (I just added it). Calling would be the quickest way to explain it, but I'd recommend filling out the RMA first. Link to comment Share on other sites More sharing options...
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