dienormaxjean Posted January 18, 2013 Share Posted January 18, 2013 Just submitted RMA 5518454 Any chance of an advanced RMA? i got this thing on christmas, and have used it for 3 days total between 2 K90's already =( my patience for shipping has expired. First K90 had a dead LED (on the G key) Second K90 was bricked by firmware update. PLEASE corsair, I absolutely love your computer parts, but my M90 mouse has a ton of bugs i would love to see fixed, and this K90 failures thing is killing me =/. I would absolutely love to have a K90 that simply works like its supposed to. if i cant get an advanced RMA, or if the third one fails, ill be requesting a refund and going elsewhere =( trust me, i dont want to do this. =.( Link to comment Share on other sites More sharing options...
Toasted Posted January 18, 2013 Share Posted January 18, 2013 You need to contact customer service by phone to request an advanced RMA. You can call them by using their toll-free number on Skype. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 18, 2013 Corsair Employees Share Posted January 18, 2013 Contact our customer service to do the advance RMA, and you can also request that we test it in Tech Support first before mailing it out. I'll check for LED's and update the firmware for you. Link to comment Share on other sites More sharing options...
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