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M60 Stop working


rakso

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I used to be a happy user of the M60 Mouse but yesterday suddenly stopped working i've tried everything using other USB ports 3.0 2.0 , and other PC's Mac's but nothing the mouse leds are on but the PC doesn't recognize it, i already tried tu update the Firmware to the last version but it show this error: Open USB Device Fail, please reinstall device driver! , and when i try to reinstall the driver it says that the mouse isn't connected to the computer, please someone tell me how to fix my mouse, it doesn't have 1 month of use, and im from Nicaragua, RMA will cost me a lot of money (like $45+) the round trip, i bought the mouse through Newegg.com, please someone help me i want to play with my m60 mouse :(
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Well i chatted with technical support and they will pass my case to customer support, i hope they give me a refund or full replacement because im from another country and the shipment expenses will be to much.
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